Files and folders are missing on Galaxy S7 after being copied from laptop

Cdn Barry

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Aug 12, 2016
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I copied some photos from my Galaxy S7 onto my laptop via a Samsung/USB cable. Later on when I checked the photos on phone they were not there although they were on the laptop.

Also, on another occasion, I created a folder on my SD card (via the Samsung/USB cable) and then copied files into it. When I checked on the phone later on, the folder and files were not there.

Also checked the phone using FX but still cannot find them.

Anybody any suggestions as to what is going on here?

Barry
 

B. Diddy

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Welcome to Android Central! Were the missing files all copied to the microSD card, or were any of them copied to Internal Storage as well? If it's only the SD card, then I would suspect a bad card. It could be corrupt, defective, or counterfeit. Install SD Insight to see if the card is genuine or counterfeit. Counterfeit cards are programmed to report more storage than they actually have, and if you try saving more than the card can actually hold, then files can start getting corrupt.

If it's a valid card, then go to Settings>Storage, Unmount the card, remove it, and insert it into your computer. Can the computer read these files? Backup as much as you can right now, then run chkdsk to look for bad sectors: http://forums.androidcentral.com/am...guide-using-chkdsk-fix-corrupted-sd-card.html.
 

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