"Fingerprint sensor is dirty"

[robinhelenehebert]

My fingerprint would not read and I was trying to register another one and got that message. So I cleaned the sensor and my fingerprint and it still was having issues. Any thoughts?

 

[robinhelenehebert]

update: it's working better!

 

[dmxjago]

I'd try a factory reset.

 

[robinhelenehebert]

it's working now