Fingerprint sensor issues, anyone?

Re: Finger print scanner

Try in the Samsung members app, interactive checks and choose fingerprint , should say normal. Screenshot_20201101-194210_Samsung%20Members.jpegScreenshot_20201101-194238_Samsung%20Members.jpeg
 
The item that helps the most is moisture on my finger.
The problem I've noticed with a dry finger is that it slides around on the glass (especially when I'm walking). If I counteract the slipperiness by holding my finger extra steady on the sensor (pressing a little harder than usual can help), then it usually works.
 
Re: Finger print scanner

Is this better than the fingerprint check in settings?

No. Because all it does is just check if the sensor can pick up anything. It doesn't check the security aspect of the sensor.

How can you tell? Run the test with a finger you didn't register. It'll pass.
 
Re: Finger print scanner

No. Because all it does is just check if the sensor can pick up anything. It doesn't check the security aspect of the sensor.

How can you tell? Run the test with a finger you didn't register. It'll pass.

youre very technical...i admire you.hahaha.
 
Re: Finger print scanner

No. Because all it does is just check if the sensor can pick up anything. It doesn't check the security aspect of the sensor.

How can you tell? Run the test with a finger you didn't register. It'll pass.
Actually it says in the fine print of the screen shot that it doesn't verify anything. I didn't see that.
 
Re: Finger print scanner

Actually it says in the fine print of the screen shot that it doesn't verify anything. I didn't see that.
Like Dom said it doesn't check if finger print are registered, it checks if any issues with the sensor .
 
Re: Finger print scanner

It says it's working but it isn't reliable.
That means can rule out warranty issues , the module works its your prints , try register them , maybe same finger twice or the best finger the sensor pick up..
 
Re: Finger print scanner

That means can rule out warranty issues , the module works its your prints , try register them , maybe same finger twice or the best finger the sensor pick up..
It only means it's active and working, could still be a sensor read issue that wouldn't be indicated by that test. I agree though that my first step would be fingerprint reregistration
 
Re: Finger print scanner

It only means it's active and working, could still be a sensor read issue that wouldn't be indicated by that test. I agree though that my first step would be fingerprint reregistration
Not just registered with the finger that respond the best, but multiple times the same and you have to leave it on the sensor for a second, it's not meant to tap especially if your finger prints don't pick up well
 
Re: Finger print scanner

Not just registered with the finger that respond the best, but multiple times the same and you have to leave it on the sensor for a second, it's not meant to tap especially if your finger prints don't pick up well
I never disputed that. The FPS doesn't work the same for everyone though. There are so many factors to getting it to work right but it helps if you have fingers.
 
Purchased my note 20 om launch day and same fingerprints from that day. Changed screen protectors twice and still the same works great every time no issues at all.
 
Re: Finger print scanner

It says it's working but it isn't reliable.
Try to notice the humidity when it works and when it doesn't. I've found that most FPS tend to fail when it's really dry. And there's nothing we can do about it at this time, other than use whatever secondary means we've set up - password or PIN. (Maybe one day they'll have the firmware "tuned" enough that it can compensate for dry fingers.)
 
what kind of issues do you have?

i have one fingerprint setup, but it works 80% of the time. so i added a second fingerprint for the same finger and now it seems work better.

if yours is not working consistently, you can try my suggestion