Question Full Screen

[soph05]

My full screen used to work but now I come across the same problem. I turn on full screen for all in the display settings. When I click on the overview icon and hit full screen, nothing happens. I go back to display settings and only the app/game I just tried is turned off. It's happening every time on all of my apps. Restarting the app doesn't work. Please help

 

[B. Diddy]

Welcome to Android Central! Which phone? It might help to show some screenshots of what's happening, because it's a little hard for me to envision it. http://forums.androidcentral.com/ge...ide-how-post-screenshots-android-central.html

 

[soph05]

There isn't a way to show the camera lens on a screenshot. I have a 2021 Moto edge

 

[B. Diddy]

Sorry, how is the camera lens related to your issue? Can you just take screenshots of all of the steps you mentioned above and show them here?

 

[soph05]

The camera lens is what gets hidden in full screen. So pic 1: I turn on full screen under display settings; nothing changes. Pic 2: turn on full screen a different way; screen doesn't change but pic 3 shows what happened in display settings after pic 2.

 

[B. Diddy]

Hmm. So the full screen feature turns off just for that game whenever you go to the App Overview? If you don't go to App Overview, does full screen stay on for that game?

It sounds like a bug, either with the game or with the phone's system. At this point, all I can suggest is to send feedback to the game developer and to Moto, and avoid using the App Overview for now while playing.

 

[soph05]

Hmm. So the full screen feature turns off just for that game whenever you go to the App Overview? If you don't go to App Overview, does full screen stay on for that game?

It sounds like a bug, either with the game or with the phone's system. At this point, all I can suggest is to send feedback to the game developer and to Moto, and avoid using the App Overview for now while playing.

Sorry for the confusion but it happens with every app. Full screen isn't on so I went to App Overview. Then that's when I see Pic 3 (above in a previous post). Sorry for taking so long to respond.

 

[B. Diddy]

Ok, try contacting Moto support: https://en-us.support.motorola.com/app/mcp/contactus