A
Android Central Question
Hello,
My US Samsung Galaxy S6 Edge suddenly stopped working. When on, I can see the T-Mobile logo on a white background and a flashing blue light. The phone will not move to anything else, also heating. I have tried the following techniques but they did not work:
1. Power + volume down (restarts the phone but goes back to the T-Mobile screen).
2. Power + volume down + volume up (same as before).
I can still charge the phone properly.
What can I do? Any chance to save the phone? any chance to recover the data on it?
Thanks!
My US Samsung Galaxy S6 Edge suddenly stopped working. When on, I can see the T-Mobile logo on a white background and a flashing blue light. The phone will not move to anything else, also heating. I have tried the following techniques but they did not work:
1. Power + volume down (restarts the phone but goes back to the T-Mobile screen).
2. Power + volume down + volume up (same as before).
I can still charge the phone properly.
What can I do? Any chance to save the phone? any chance to recover the data on it?
Thanks!