Galaxy 6 won't download apps from google play store

[qiqs2305]

I just got my phone yesterday. I tried to download apps from the play store, and it just keeps saying it's downloading. But it never starts. I've tried just doing one at a time, and it still doesn't work. Please help!

 

[magitek]

Are you connected to Wi-Fi? Play might be set to only download/update apps when you're connected to a Wi-Fi network.

 

[Frenzytom]

I noticed this as well and my WiFi was connected as well as my mobile network. The solution was to turn off Download Booster. It seems to make the apps hang on download. Once I turned it off, it was working again. I have the Verizon version.

 

[cbreze]

Download booster? Not familiar with this(first Samsung). Is this something to have enabled all the time or not? I don't care for extras that could cause issues.

 

[Byron Hinson1]

Happened to me the first time I set up my Galaxy S6 - I just stopped the downloads, rebooted and then tried again. Worked ever since

 

[realrunner97]

I'm having the same problem it just sits there and never starts download booster is off and I've turned it off and on help!!!

 

[Jillian Saunders]

I just got my phone yesterday. I tried to download apps from the play store, and it just keeps saying it's downloading. But it never starts. I've tried just doing one at a time, and it still doesn't work. Please help!

 

[chezm]

Had the same problem, discovered a specific app was hanging to download in the queue...cancelled the download and it took off, restarted device after and that app was download able.

Posted via S6

 

[cnateb]

Had the same problem. Went to play store in application manager and did force stop, clear cache, and clear data. Then restarted phone and it works fine.

When I got the phone, it asked if I wanted to sync apps, and I selected a few and said yes. I think one was hanging and preventing others from downloading properly. Doing this should empty the queue and let you start over with downloads.

 

[Paul Griffin1]

Doing a force stop on Google play store in Application manager worked for me

 

[PattyJV]

I've tried checking download booster and it's already off, I've restarted it, tried everything everyone has said and mine still won't work also. I'm headed to the store this morning. This is annoying for a new phone to have these issues.

 

[sjaduae]

I've tried checking download booster and it's already off, I've restarted it, tried everything everyone has said and mine still won't work also. I'm headed to the store this morning. This is annoying for a new phone to have these issues.

Some apps are country specific other apps may be blocked by your ISP if one of these is 1st in the line it may stop others

 

[Dimitris Theofilopoulos]

force stop google play, reset cache, then uninstall updates, reboot phone.
all done

you are welcome

 

[Lucas Dikkers]

I found a solution!! after 2 hours of trying, I decided to 'undo' the update to Google's ap 'Play Store' - which controls the set-up of other aps. Also, I had linked other accounts to Google Play - and this also might have blocked. I hope this helps!

 

[qiqs2305]

Thank you! I guess the update to Google playstore was my issue as well! Now downloading is a breeze.

 

[Radek Ratajczyk]

thx mate, works perfect!!!!

 

[bobanova3212]

Almost returned my phone right after getting it. Mine was stuck on some app not installing. Open Google Play Store, click on the menu (3 dashes) on top left, then go to "My apps", and see what's being downloaded or installed.

I had to Stop all "Google Play" related processes in the 'running' apps section. In addition, I did the Stop after choosing "show cached processes" from top right. Then I went back to the "My apps" section and saw the stuck installation disappear.

Good luck.

 

[mikro402]

I had the same prob .Fixed it by doing an update

 

[ariyana Walker]

Same thing is happening to my phone

 

[diane yeaples_2012]

I just got my phone yesterday. I tried to download apps from the play store, and it just keeps saying it's downloading. But it never starts. I've tried just doing one at a time, and it still doesn't work. Please help!