Galaxy Buds registration...

[jlangner]

Anyone that has been able to register them at Samsung? Everytime I try and enter the serial number I get an error that doesn't exist?

 

[lyingfromyou]

Use the Shop Samsung app! Easiest way ever!

 

[Notefan161]

Had no issues since the original rush

 

[TRIP.TROP]

Same here. Downloaded the app on my S10+, logged into my account and was able to register for the buds from there. Hardly had to enter any info since it reads the info from the phone im using to register. Really easy and fast.

 

[Vinman911]

Right, you need to install the SHOP SAMSUNG app, then check the inbox on that app.

 

[jlangner]

I am talking about new product registration not to get them. I already have them. Trying to register the SN from the buds.

 

[DLIVINGS]

sometimes they ask you to register your phone when it's already registered. but you're getting a message that yours doesn't exist so that's weird

 

[durandetto]

I am talking about new product registration not to get them. I already have them. Trying to register the SN from the buds.

Try asking in the Samsung preorder thread. They're the only ones that have actually received the buds already.

 

[Stevenmc8602]

I registered mind in the Samsung+ app... Just hit the + in the top right corner and it lets you register

 

[atliens]

I will have to chat with a agent to redeem. It's not working on the app

 

[jlangner]

I will have to chat with a agent to redeem. It's not working on the app

Same here. Still can't

 

[atliens]

Samsung customer service is the worst. I might get a twitter account to voice my displeasure with them

 

[chickweedblur]

I did have to dig around on the app to find it, but finally did. Got an email today that it was rejected because it wasn't within the date window! I snapped a pic of 2 documents stating it was pre-ordered on the 23rd! Of course - nothing is ever easy.....

 

[atliens]

email customer service a copy of my receipt and iemi # this weekend.....