Galaxy note 4 predicted text numbers

[Barrsyboy1]

Hi, when writing texts/emails my old phone would predict my next word or number that I was about to write which was very handy as I regularly write the same info to customers, but my new phone doesn't predict numbers like my old one. Is there a setting so I can change this?
Regards,
Steve

 

[fatyank]

Help us a bit. Which texting app do you use and which keyboard?

The Fatyank

 

[Barrsyboy1]

Thank you for responding, I use a numeric keyboard ☺

 

[fatyank]

I should have been more specific. Are you using Samsung keyboard or Swiftkey or something different?

The Fatyank

 

[Barrsyboy1]

Sorry the keyboard that came with the Galaxy note 4. 1 = .,?! 2 = abc 3 = def and so on. I hope that makes sense.
I prefer this as it only has 10 squares compared to 24. It used to predict numbers on my previous phone which was a note 2.