Galaxy Note 4

KMM154

Member
May 5, 2014
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I have had the phone for a month and have not been able to get message notification sound to work. I thought it was something I was doing wrong, but today my daughter and her techie husband tried to no avail. I love everything else about this phone bit can't live with no message sound - anyone else found this anomaly or know how to remedy please? Before I send it back to Amazon 😠

Posted via the Android Central App
 
Is this with the stock Messaging app? I assume you've already gone to the Settings>Sound & Notification menu and selected a default system notification tone--does that tone work for other app notifications?

Open the Messaging app, tap Menu>Settings, and look for the app's own notification settings. Are those set correctly? Try experimenting with different notification tones within the Messaging app's settings. None of them work?