Galaxy Note 8 Upgrade Link For $425 Off Not Working?

[TheDonJ77]

Any luck getting the link to work and get the discount?

Link isn't working........I was on hold with Samsung for an hour and a half before I hung up. Gonna try a chat later

 

[alejovh1#AC]

Link isn't working........I was on hold with Samsung for an hour and a half before I hung up. Gonna try a chat later

Dang. Thanks

 

[Dankees]

I spoke with them. They said I can still get the promotion later. They said the site should work tomorrow through Wednesday (some time in there). They gave me a ticket number. I will call beforehand. The woman also asked me which free item I wanted. I also said I had a Galaxy S4 to trade in. She notated thar and said I could send that one in. I will, of course, call when I see the web-site working again (with my ticket number).

Call today and please let us know if you get the same information.

 

[alejovh1#AC]

I did and they told me the same. Website not working properly and a ticket number as well. Will try Timoteo again.

 

[TheDonJ77]

I spoke with them. They said I can still get the promotion later. They said the site should work tomorrow through Wednesday (some time in there). They gave me a ticket number. I will call beforehand. The woman also asked me which free item I wanted. I also said I had a Galaxy S4 to trade in. She notated thar and said I could send that one in. I will, of course, call when I see the web-site working again (with my ticket number).

Call today and please let us know if you get the same information.

What number are y'all calling???

 

[TheDonJ77]

Link is working again but NO FREE ACCESSORIES!

 

[Dankees]

Link is working again but NO FREE ACCESSORIES!

Yeah, I saw that earlier, too.

 

[TheDonJ77]

Yeah, I saw that earlier, too.

Now what???

 

[Katrina White1]

Link is working again but NO FREE ACCESSORIES!

I think that expired yesterday, the 24th.

Edit: I see you posted that earlier. Sorry

 

[Spencerdl]

$425 off is NICE, but IMHO...especially with what the Note 7 owners had to go thru, the Note 8 should be FREE with proof of Note 7 purchase. Just my .02 cents

 

[ol_jackburton]

$425 off is NICE, but IMHO...especially with what the Note 7 owners had to go thru, the Note 8 should be FREE with proof of Note 7 purchase. Just my .02 cents

I was a note 7 owner, went through both recalls and kept using my note 7 until the end of January when verizon kicked them off. Honestly i think samsung did all right by me.

They bought the Note 7 back, paid me for any accessories that i had bought and gave me about half off the note 8.

What they gave me was pretty much available to anyone who had bought the Note 7, I really have no complaints.

 

[TheDonJ77]

The link wasn't working for almost 2-3 days to include the date of 9/24 when the free accessories ended, we should get an extra day or two seeing the link was broken

 

[race4life]

I think this just broke the camel's back for me. I may officially be done with Samsung moving forward. What a total mess.

 

[alejovh1#AC]

My link still not working. So no discount and no freebies for me! I’m done.

 

[Dankees]

Today, they said I could e-mail a special account with my proof of purchase and proof that I got the original approval e-mail and I could still get the free accessory and actually submit my Galaxy Nexus as my trade-in.

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[TheDonJ77]

Today, they said I could e-mail a special account with my proof of purchase and proof that I got the original approval e-mail and I could still get the free accessory and actually submit my Galaxy Nexus as my trade-in.

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So what are we suppose to do? Take a screenshot of the approval email and our original proof of purchase and email it to them??

 

[Dankees]

Yes, they provided a special e-mail address. They also wanted a brief (I gave a long one) description of what happened.

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[TheDonJ77]

Yes, they provided a special e-mail address. They also wanted a brief (I gave a long one) description of what happened.

Sent from my SCH-I545 using AC Forums mobile app

Okay, I have the email link, email description and proof of purchase. Let's see what happens.

 

[alejovh1#AC]

Bye Samsung. Got an iphone. See you on the other side.

 

[Dankees]

Now, I'm just waiting for the new link. I will also call upon ordering and hopefully get some kind of written confirmation regarding the free accessory and my Galaxy Nexus trade-in.

The guy in the phone with me basically said any working smartphone will do.

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