galaxy s21 Ultra Ringtone prblem

[iloz]

I can't select ringtone for my phone.when I click on Ringtones in Settings an "Over the Horizon" file plays some music for to be the tone when my phone rings.
I tried everything to get rid of it whitout success.The same for the Notification as well.I need help!Thank you!

 

[mustang7757]

Hi, you can't select in the stock selection?

 

[B. Diddy]

I moved this from the Introductions forum to the S21 Ultra forum.

If you see a different screen than what mustang7757 showed above, then try going to Settings>Apps, tap Menu>Reset All App Preferences, then try selecting a ringtone again and see if it gives you a few choices for apps to complete the action.

 

[iloz]

the stock selection is not appearing.

 

[iloz]

when I go to Setting>Sound>Ring tones the stock tone list does not appear, instead it comes Over_the Horizon mp3.and this becomes my ringtone in both phone and notifications. I have the phone for awhile now and all was well until this happened. I am not sure,but think I accidentally clicked on something. BTW I tried your suggestion to reset the App.and found the stock list of ringtone and I get all the sound there but my ringtone remains the same:Over_the-Horizon.mp3 playing a song instead one of the stock ringtone. Thanks for the help sofar!

 

[mustang7757]

when I go to Setting>Sound>Ring tones the stock tone list does not appear, instead it comes Over_the Horizon mp3.and this becomes my ringtone in both phone and notifications. I have the phone for awhile now and all was well until this happened. I am not sure,but think I accidentally clicked on something. BTW I tried your suggestion to reset the App.and found the stock list of ringtone and I get all the sound there but my ringtone remains the same:Over_the-Horizon.mp3 playing a song instead one of the stock ringtone. Thanks for the help sofar!

Can you show a screenshot?

 

[B. Diddy]

When you see the ringtone list and select any of them, does the phone play a sample for you?

 

[iloz]

I think ,hope that I have fixed the problem!Anyway I thank you for the rapid response!!!!

 

[mustang7757]

I think ,hope that I have fixed the problem!Anyway I thank you for the rapid response!!!!

Thats great!
What you think it was?

 

[iloz]

I wish I could tell you but I fixed it the way got it-accidently.Iwas poking around and next thing I see it was what I wanted.Now I can select any ringtone from that stock list.But I am convinced that your suggestions pointed me to the right direction.Thanks again!

 

[mustang7757]

I wish I could tell you but I fixed it the way got it-accidently.Iwas poking around and next thing I see it was what I wanted.Now I can select any ringtone from that stock list.But I am convinced that your suggestions pointed me to the right direction.Thanks again!

Ok great, your welcome!