- Mar 8, 2013
- 36
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I tried taking the battery out and that does no good. Once it boots back up, I swipe the screen and then it gets stuck and I can't do anything else so I reboot by holding down the off key on the right. I don't get the screen to turn off, restart in airplane mode, etc. I have to hold down the button to get it to go off. I then hold it down to turn it back on and it comes on but I can't do anything and it turns itself on and off and on and off.
I tried starting in safe mode but it does the same thing. I did install the app System Tuner yesterday in hopes of being able to turn off system updates. I was getting updates so much. I have a feeling this is what is causing my phone problems. Would going in Google Play and deleting it help? I may have screwed up the settings in the system tuner ???
Any ideas to help me get my phone working again would be wonderful. I'm desperate as I'm getting ready to go out of town in the morning and need my phone.
Thanks so much!!!!!
I tried starting in safe mode but it does the same thing. I did install the app System Tuner yesterday in hopes of being able to turn off system updates. I was getting updates so much. I have a feeling this is what is causing my phone problems. Would going in Google Play and deleting it help? I may have screwed up the settings in the system tuner ???
Any ideas to help me get my phone working again would be wonderful. I'm desperate as I'm getting ready to go out of town in the morning and need my phone.
Thanks so much!!!!!