Since the last update for the S4 I have had problems making and receiving calls. The phone shows that it is connected but I can not hear the caller. In order to correct the problem I have to restart my phone. Usually when this happens I also get the message "Unfortunately, Softcard has stopped." I am not sure if these issues are related. I have gone to the Samsung desk at BestBuy and they have attempted to fix the issue with no success. They even did a factory restore.
Any advice? Thanks in advance.
Any advice? Thanks in advance.