Galaxy S4 Suddenly Unable To Play Recorded Videos?

Davisc27

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Galaxy S4 Suddenly Unable To Play Recorded Video

A couple days ago, my phone stopped being able to play any of the videos I have recorded. These videos are in my phone's gallery, not online. When I try to play them, it says "can't play video".

However, if I upload the videos to facebook, or import them into my computer, they play fine, so I know the videos themselves are not corrupted.

I have tried restarting my phone, but that didn't work. As a last resort, I'll back up everything and do a factory reset, but I want to see if there's a fix first.

Update: I found another app already on my phone simply called "video" that will play the videos successfully, but they still can't play from in the gallery.
 
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B. Diddy

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Re: Galaxy S4 Suddenly Unable To Play Recorded Video

Welcome to Android Central! Many threads about this recently, and it seems to be related to a Google+ update. Try uninstalling Google+ (or its updates), then reinstall. Does that help?
 

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