Galaxy s5 keyboard will not pop up in text messaging

[AC Question]

Purchased a used s5 two days ago. when i go to reply to a text message the keyboard will not pop up. I can clip insert smiley and than tap where it says enter message and it will pop up, but to just click where it says enter message it does nothing. This only happens in messaging, not when i search or anything, just messaging.

 

[nahoku]

When you got the phone, did you do a wipe cache and factory reset in recovery?