Galaxy S6 Screen Problem

[kralkaan41]

Hi guys ,

Yesterday i dropped my phone on the stone floor but there was a protection cover on my phone so my screen has not been broken , my problem is when i use my phone automatic display brightness or low display brightness the screenlight is coming and going sorry for my english i attached a video it's easy to understand from this video.Is there anybody had this problem before? And this problem include in my phone's warranty or not?

Thanks!

Video link;
https://www.youtube.com/watch?v=LTCrM9Zn9mg

 

[srkmagnus]

It looks like the proximity sensor may have been damaged as a result of the fall. I would try clearing the device cache to see if that fixes this issue. Here is a walk through for the S6 Edge, which the process is the same for the S6: https://support.t-mobile.com/docs/DOC-29236