Galaxy S7 won't turn on, won't force restart, and the blue led is solid.

[Joey Hill4]

I was scrolling on reddit when my phone froze, some of the pixels changed colors and the phone was unresponsive. I tried to force reset it then and it started to boot but would turn off and then try to boot again. it did that a few times and is now not responsive to anything. the battery was about half full. I have no 3rd party apps. the blue led is still solid.

 

[mustang7757]

Is it the original battery? Sounds like it's a battery issue.

'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.
https://forums.androidcentral.com/showthread.php?t=409154

 

[Joey Hill4]

Okay, I have registered. It won't let me reply to your comment though @mustang7757. can we continue the thread here?

 

[mustang7757]

Okay, I have registered. It won't let me reply to your comment though @mustang7757. can we continue the thread here?

Hi , welcome!
Yes we can

 

[B. Diddy]

Welcome to Android Central! The solid blue light is typically a bad sign -- either a bad battery or a failing motherboard. Try pressing and holding Power and Vol Down for about 30 seconds, then wait a few seconds, then press and hold Power again for another 30 seconds. If nothing happens, tou'll probably have to bring the phone to a repair shop.

 

[Joey Hill4]

Hi , welcome!
Yes we can
(Im not very familiar with forum posting so forgive me if I am doing this incorrectly) All parts of the phone are original factory parts, I haven't replaced anything.

 

[Joey Hill4]

B. Diddy, I tried the button presses you suggested and nothing happened. thank you all for the help, im going to take it to a repair shop. hopefully I don't have to get a new phone.

 

[Rukbat]

Do you have an SD card in the phone? If so, turn the phone off, remove the SD card, then turn it on again. (The blue light is also a "hard drive access" indicator - but for storage since there's no drive in the phone. If a file gets looped in the SD card [they don't, normally, in internal storage], the light will stay lit until forever.)

 

[me just saying]

if the blue light still works, try plugging the phone into your computer and see if the computer sees the phone. if it does, you might be able to recover files.