Galaxy watch wont discover my wifi network

[MosusOz]

My galaxy watch will discover other networks but won't discover my wifi network or my phone's hotspot. So wifi detection is working but just won't find mine

 

[mustang7757]

Which carrier you have ?

I'll leave a link to register so you can communicate here, as a guest account u cant .
https://forums.androidcentral.com/showthread.php?t=409154

 

[MosusOz]

It is not a 4g/LTE watch but my phone company is Optus and my internet is through Southern Phone Company. I am in Australia

 

[mustang7757]

It is not a 4g/LTE watch but my phone company is Optus and my internet is through Southern Phone Company. I am in Australia

Hi, welcome!
Have you tried rebooting your home wifi router?

 

[MosusOz]

Yeah sorry I should have mentioned all that. I have reboot the router, restarted the watch and done a factory reset on the watch. Still the same. Will show certain WiFi networks but not mine. I have even tried to manually add my network through the add network. Still says can't find my network. Very weird when all other device in my home connect without a problem

 

[mustang7757]

Yeah sorry I should have mentioned all that. I have reboot the router, restarted the watch and done a factory reset on the watch. Still the same. Will show certain WiFi networks but not mine. I have even tried to manually add my network through the add network. Still says can't find my network. Very weird when all other device in my home connect without a problem

Thanks , what kind of Galaxy watch is this ?

 

[MosusOz]

The Galaxy Watch

 

[mustang7757]

The Galaxy Watch

On the watch you have sync wifi profile on under sync phone settings?

 

[MosusOz]

Yes I have this turned on

 

[mustang7757]

Yes I have this turned on

You have it on in Galaxy Wear app also?

 

[MosusOz]

Sorry I thought youeant in the app. There is no sync phone setting option on the actual watch. Only on the app can I find this option

 

[MosusOz]

I just went through every menu and submenu on the watch. In the about phone under the wifi it read wifi Mac address. Don't know if that has anything to do with anything

 

[mustang7757]

Sorry I thought youeant in the app. There is no sync phone setting option on the actual watch. Only on the app can I find this option

My bad , meant the app do you have sync do disturb also toggle on there

 

[MosusOz]

Yeah both turned on

 

[mustang7757]

I just went through every menu and submenu on the watch. In the about phone under the wifi it read wifi Mac address. Don't know if that has anything to do with anything

What happens is it connect to your phone wifi you used before

 

[mustang7757]

This is all I can come up with , might let a Mod move this to a Samsung watch forum for better visibility

 

[MosusOz]

Thanks. That would be awesome. Appreciate your time and help

 

[MosusOz]

It is brand new and never tried to connect to another wifi

 

[mustang7757]

Thanks. That would be awesome. Appreciate your time and help

Your welcome , also check this article out



https://www.google.com/url?sa=t&sou...Vaw3VXJA3nsUr4hcjxlGtYnDx&cshid=1579156103222

 

[Rukbat]

Another thought - do you have SSID enabled on your router? And do you have 2.4GHz enabled?