Galaxy wont sync with Fusion

[jeanette]

I bought a Ford Fusion 2011 a few weeks ago. At the time of purchase, I had a Blackberry and the phone synced with no problems. I recently purchased a Samsung Galaxy S 4G and it won't Sync. I have researched and called TMobile and read everything I can on the Ford Sync website. I noticed that with other phones listed on the Ford Sync site, a firmware was mentioned. In my phone settings, I notice "no firmware". Is this my sync problem? Something else? Help please.

 

[takeshi]

Have you successfully paired it? Details will help those trying to help you.

 

[Pepe98]

Make your phone visible temorarily in its bluetooth menu. Once it is visible, enter the phone menu in SYNC and tell it to add a device. Once SYNC is broadcasting, tell your phone to search for new devices, it should find SYNC quite quickly. Enter the pass key that SYNC provides and your phone should pair up. You have to adjust your permissions on your phone with what you want SYNC to have access to. Once you pair your phone, SYNC will walk you through the next few steps.