Maybe because they have hundreds of thousands to mail and their priority is to get them out to customers sooner than later. When you have such popular promotions its only expected for lags like this. Don't complain about free stuff...
It is not a complaint about free stuff.
Allow me to disagree.
1. I am raising concerns over no tracking provided before shipping. It is a very serious problem. I don't stay all day at home. Any package left outside is seriously risky.
2. Calling the promotion - a free stuff is kind of individual perception I believe. I decided to upgrade to S7 from Note 3 because of the offer and the free stuff that I was getting. They are no $10 charger or other stuff. They have a significant monetary value. And that's my point, for an individual these things matter. We get excited for these things and nothing wrong with it.
Regarding the thousands of mail and VR to be sent out, I'm not taking this as excuse because they knew what they are dealing with. They put the offer up there for us. Working in S/W industry, my client doesn't spare me for a single piece of bug/faulty delivery, no matter how small because he paid for it. As a consumer, I also look to the vendor in same way.
At last sorry for the lengthy post. Peace be upon us.