So I called the Plainfield place that shows up on the FedEx page, on fedex it also says it's called "brightpoint" but the lady assured me they had changed their name, and it is called like ingromicro (sp). So i had gave her the tracking number and she was able to pull it up. I asked if there was any info on it and she said no. I had asked why the past week a label has been created with no activity, she said she didnt know. The phone number that was listed on the FedEx page is actually some insurance co., not the correct place. Poor lady seemed a little ticked off like she's been getting calls all day. So I had to do a little digging to find the correct number. Dead end again boys.