Gear VR Promotion Success/Failure Thread: please post whether you are successful ...
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oks10
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- Aug 21, 2014
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They said 4 weeks which is why I filed the complaint. 18+wks is completely unacceptable.
So, I just got my GearVRs, and I submitted on 6/8, sorry about the people who have been waiting a couple of months 
Hope you get them soon!
When I tried to redeem my $50 worth of VR content, I called the number on the back of the card that is in the box (PrizeLogic), so I called Samsung, they transfered me back to PZ's number, and when I called back, Samsung said that you have to go to them to help, and now I am on hold with Samsung... Stay tuned!
Hope you get them soon! When I tried to redeem my $50 worth of VR content, I called the number on the back of the card that is in the box (PrizeLogic), so I called Samsung, they transfered me back to PZ's number, and when I called back, Samsung said that you have to go to them to help, and now I am on hold with Samsung... Stay tuned!
hey im with metro PCS and is live in south FL and i got my GS7 on 6/2 registered for the fathers day promo on 6/4... i checked the status on 6/6 an seen Submission Approved. Preparing for Shipment... every other day since then iv been checking and always seen the same message Submission Approved. Preparing for Shipment so i got a lil impatient and call Samsung for more details and they told me 4 to 6 weeks... today i came across this forum and it seems like no one has received there device in that 4 to 6 weeks time span.. i almost lost hope until reading a post about FDM.. i created an FDM account and seen that i have a packed from BRIGHTPOINT that is 1.4 lbs and is scheduled to be delivered by 6/22 ... wow that a lot less then 4 to 6 weeks... i feel bad for everyone else who is still waiting for there device from the first promo... idk if its based on your location, carrier or type of promo but damn thats not fair...
Everyone's mileage varies on this thread. Most users who received their prizes have stopped responding.
I submitted for 2 VRs, 1 on 3/9 and the other on 3/11, and received both of mine at the end of March. Other users submitted after or around the same time and have not received theirs.
My guess is that since the Father's Day promo is new, Samsung and PL probably alocated new stock.
Devdog91, I sent an e-mail to for John Granby, Senior Vice President, National Customer Service, Verizon Wireless john.granby@verizonwireless.com I got his contact info from Elliott.org, lots of good info there about how to contact, how to word things. Got a call the next day from someone from "west coast corporate offices" who was more than willing to get me a watch. Hope that helps you.
-Phil
When the Father's Day promo first came out, PL assured callers that the pre-order promo VR submitters would be sent their VRs before the Father's Day promo was fulfilled. It's another example of how they tell us whatever they think sound's good at the time to get us off the phone, but it never plays out the way they say. I'm wondering how many pre-order VR submitters are still waiting? (Assuming the estimation that this forum represents 1%). I've been so wrapped up in the Gear S2 portion, it's hard to keep up with the VR submissions.
I got my vr today (sorry to those who pre-ordered that haven't gotten theirs yet) I submitted June 3rd for the fsthers day promo and got it today and for people who just got theirs remember to tick the unknown sources setting on site we are installing from something other than play store cause I was having trouble installing samsung milk vr from the oculus app but once I ticked the unknown sources it downloaded fine
Posted via the Android Central App
Posted via the Android Central App
I'm excited but I feel really bad. It's been 7 days and I just got tracking info and it says it will be here on the 23rd. I feel bad for everyone who has been waiting/:
I've read back a few pages and also the OP....
Can't seem to figure out where to go for the free VR promo... everywhere says it's long been over, but I still see commercials...
Can anyone fill me in? Sorry in advance if all this has been answered, it's 1am and i did my best reading back
Thanks much
Can't seem to figure out where to go for the free VR promo... everywhere says it's long been over, but I still see commercials...
Can anyone fill me in? Sorry in advance if all this has been answered, it's 1am and i did my best reading back
Thanks much
I've read back a few pages and also the OP....
Can't seem to figure out where to go for the free VR promo... everywhere says it's long been over, but I still see commercials...
Can anyone fill me in? Sorry in advance if all this has been answered, it's 1am and i did my best reading back
Thanks much
The free VR promo is here: Samsung Promotions
Good luck waiting from a couple of days to a couple of months, looking at some posters here.
So guys been thinking(yes that was the smell of burning rubber)
If the father’s day VR submissions are being fulfilled before the GS7 launch submissions. (and they are)
Then the new AT&T free gear S2 promo orders will be fulfilled BEFORE US us VerizonWireless.com GS7 submissions.
Because as we all know now Brightpoint works of the “top of the pile”
Im at work now, so I cant go surfing around to try and figure out the way AT&Ts promo works.
SO if I could get the smart mob working on this that be great (mmmkaay)
Figure out if the AT&T free gear S2 promo is run through Samsung using the channels we know they are using for our promo. (PL->BP)
Or (hopefully) they just get it in store.
Bonus points for the person who can find a forum of AT&T gearS2 promo people chatting(for us to raid later)
If the father’s day VR submissions are being fulfilled before the GS7 launch submissions. (and they are)
Then the new AT&T free gear S2 promo orders will be fulfilled BEFORE US us VerizonWireless.com GS7 submissions.
Because as we all know now Brightpoint works of the “top of the pile”
Im at work now, so I cant go surfing around to try and figure out the way AT&Ts promo works.
SO if I could get the smart mob working on this that be great (mmmkaay)
Figure out if the AT&T free gear S2 promo is run through Samsung using the channels we know they are using for our promo. (PL->BP)
Or (hopefully) they just get it in store.
Bonus points for the person who can find a forum of AT&T gearS2 promo people chatting(for us to raid later)
My brother works for AT&T and 2 of my other brothers work for them as well(they work for DIRECTV who is apart of AT&T now) I think I can find something out for you
oks10
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- Aug 21, 2014
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You may not want to hear this, but it's likely that the ATT promotion is such that THEY give you the watch... My mom has ATT and when Verizon was running the VR/S2 promo, ATT was running a Galaxy Tab/VR promo. She ordered her S7 and received the Galaxy Tab with her phone. Also, it wasn't an either/or promotion. She got the Tab with her phone then registered for the VR (using the same promo system we used) and got it several weeks later. That VR is now sitting in my home office because my 60+ yr old mom has no use for a VR... lol
Thats exactly what I WANT to hear.
If we share the supply stream with AT&T through Bright point, That will be super bad.
Below is the offer details from the ATT website. Not positive but it appears you get the watch when you get the phone, since it specifies that if you return your phone within 14 days without the watch you will owe $199 discount price. If it was going through the same process as the Verizon deal, they would wait till after the 14 day return period to send out.
Offer details
Samsung Gear S2 Offer: Offer ends 07/21/16. Smartphone: Must buy any Samsung Galaxy smartphone on AT&T Next® agreement with qualified monthly wireless service plan (voice and data). AT&T Next: Requires eligible installment agreement and service. If service is canceled, remaining installment agreement balance is due. Down payment may be required. Tax due at sale. See att.com/next for details. Watch: Requires new 2-year wireless agreement with qualified service (add to select existing plans for $10/month, or minimum $30/month on a new eligible plan). Requires Samsung account, pairing with compatible smartphone (sold separately) with 1.4GB RAM, Android 4.4+, and Samsung Gear application for activation updates, application downloads and to route calls, text messages, and third party app. notifications from smartphone to Gear S2. Restrictions apply. For best results, connect with compatible Samsung Galaxy devices. For a list of compatible smartphones, please visit: samsung.com/gearS2. Early Termination Fee (att.com/equipmentETF): After 14 days, up to $150 on watch. Return/Restocking: If return smartphone within 14 days without watch, will owe $199.99 discount. Restocking fee $35 each applies. Limits: Purchase limits apply. Bundle pricing may not be combinable with credits, discounts, and offers.
GENERAL WIRELESS SERVICE: Subject to Wireless Customer Agreement (att.com/wca). Services not for resale. Deposit may be required. Credit approval, activation/upgrade (up to $65 each), other fees, monthly, overage, other charges, usage, and other restrictions per line apply. Pricing and terms subject to change and may be modified or terminated at any time without notice. Coverage and service not available everywhere. You get an off-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated. Other restrictions apply and may result in service termination.
Offer details
Samsung Gear S2 Offer: Offer ends 07/21/16. Smartphone: Must buy any Samsung Galaxy smartphone on AT&T Next® agreement with qualified monthly wireless service plan (voice and data). AT&T Next: Requires eligible installment agreement and service. If service is canceled, remaining installment agreement balance is due. Down payment may be required. Tax due at sale. See att.com/next for details. Watch: Requires new 2-year wireless agreement with qualified service (add to select existing plans for $10/month, or minimum $30/month on a new eligible plan). Requires Samsung account, pairing with compatible smartphone (sold separately) with 1.4GB RAM, Android 4.4+, and Samsung Gear application for activation updates, application downloads and to route calls, text messages, and third party app. notifications from smartphone to Gear S2. Restrictions apply. For best results, connect with compatible Samsung Galaxy devices. For a list of compatible smartphones, please visit: samsung.com/gearS2. Early Termination Fee (att.com/equipmentETF): After 14 days, up to $150 on watch. Return/Restocking: If return smartphone within 14 days without watch, will owe $199.99 discount. Restocking fee $35 each applies. Limits: Purchase limits apply. Bundle pricing may not be combinable with credits, discounts, and offers.
GENERAL WIRELESS SERVICE: Subject to Wireless Customer Agreement (att.com/wca). Services not for resale. Deposit may be required. Credit approval, activation/upgrade (up to $65 each), other fees, monthly, overage, other charges, usage, and other restrictions per line apply. Pricing and terms subject to change and may be modified or terminated at any time without notice. Coverage and service not available everywhere. You get an off-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated. Other restrictions apply and may result in service termination.
So I made a comment on June 8th that I just got off the phone with Prize Logic (Shelby: 248-663-8806, in case anyone wants to Frank Rizzo him), and said that I would receive tracking info on the 10th, and that I should receive the S2 somewhere between the 13th-17th. Well no dice! Status hasn't changed and there's nothing in FDM. So I called PL out on it, and they said, "Hi Bennett, thank you for following up. We do see that your submission is currently in process to receive the gear s2 watch. Going to look into a status update this afternoon". This was on Monday, and the sleezeballs have yet to follow up. I did some catching up on here, and did what some of you have done. Filed a complaint with the BBB against all three companies.
oks10
Well-known member
- Aug 21, 2014
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Shelby is who setup my swap since they sent me the wrong thing and then said it could be 4 more weeks...
I received BBB emails stating that my complaint was sent to Samsung and Prizelogic so far. Still pending Verizon.
Prizelogic did reply with:
"Due to the success of this promotion, fulfillment delays caused by inventory shortages have been experienced. We apologize for the delay and have expedited your request with the fulfillment company."
We'll see if this makes any difference but I wont hold my breath.
Prizelogic did reply with:
"Due to the success of this promotion, fulfillment delays caused by inventory shortages have been experienced. We apologize for the delay and have expedited your request with the fulfillment company."
We'll see if this makes any difference but I wont hold my breath.
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