15 weeks 6 days, since submission (3/9). 11 weeks, 5 days since official approval email (4/7). My wait is finally over, received the watches today. Maybe there is something to that old adage, the watched pot..... hadn't checked status, called, nor read here on the forum in many days. Unfortunately, due to the wait, process, etc. the thrill of a new gadget is gone, I might get to setting them up sometime this weekend. For those still waiting on the March/S7 pre-release promotion, I hope your 'gifts' will be arriving soon too, there is still some hope.
Gear VR Promotion Success/Failure Thread: please post whether you are successful ...
- Thread starter Dualmonitors
- Start date
Now I really think Fedex is taunting me. Left this morning from hub to go to the center just up the road from my house. No tracking info after that. Never made it to my center. Hopefully tomorrow is my day. At least I would have all day Thursday on my day off to mess around with it.
Somewhere on planet earth!
Somewhere on planet earth!
oks10
Well-known member
- Aug 21, 2014
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How you holding up?Aushoj, where are you??? What can we do to help? Want me to do another full-court assault on FB? Only this time I will say it's to get my friend his Gear S2? Would you like the lady's contact info that I spoke with at Verizon? Don't give up....we haven't!!!
Also, I'm working on my next conspiracy theory....can't make a go of it without you!
Also, I'm working on my next conspiracy theory....can't make a go of it without you!
I'll still be checking in untill everyone here has their S2's! Anyone who needs or want my input, I'll be glad to share or help!
The BBB complaints certainly seem to be making headway. I would suggest trying that route.
oks10, how is your side going? They will receive Gear VR tomorrow, will follow up FB PL how it's going there side.
PS: Who is still on the waiting boat?
PS: Who is still on the waiting boat?
oks10
Well-known member
- Aug 21, 2014
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Absolutely no progress aside of PL trying to say my location code is what caused it but they so graciously requested "the fulfillment company" expedite my replacement like their doing me a freakin favor or something...
I responded to Samsung's reply to my BBB filing. Although I have the watch, I still refused their response because they said they were 'sowwy, but this was all because inventory was low' and that they were going to email me with shipment info as soon as it was ready to ship. Well, I attached the copy of my status (which still says pending) because it is just another case of them saying something that makes them look good, but is totally untrue. I said they should compensate those of us affected with a gift certificate as well as taking a long, hard look at the situation with BrightPoint & PrizeLogic... specifically how they are giving false info to Samsung customers. No, it won't do any good, but at least the BBB will have a record of what they are doing.
Got mine today.... Only took two weeks.... So far, it's pretty cool. Need to watch some tutorial on where to get the awe inspiring videos to watch. Tried jurassic world which was way cool but very short... Just one brontasourus for about 3 min.... Still way cool though..
I am glad it was free... Not sure j the woukd pay $100 for it simply because the content is jot there yet. But maybe I just haven't found it yet...
I am glad it was free... Not sure j the woukd pay $100 for it simply because the content is jot there yet. But maybe I just haven't found it yet...
Woo hoo on truck for delivery. Still anxious to see what is in the box. Find out in about 9 hours I suppose.
Somewhere on planet earth!
Somewhere on planet earth!
So, Conspiracy Theory Wednesday: Yesterday when I spoke with a Verizon Executive, (very nice person, btw), when we discussed that I had been waiting for over 100 days, she said that she thought that Samsung had been waiting 'until the 90 days had passed'. I questioned what she had said & she said something again about the 90 days so they couldn't be returned. While I have no idea at all what this means, perhaps some of you have a theory? I will admit, I have a strong Southern accent & I don't always 'catch' what people say if they talk fast (and, yes, I'm married to a guy with a Boston accent...makes for some interesting conversations! LOL), but I'm pretty sure I heard her correctly...Samsung was waiting for the 90 days to pass.
Thoughts?
Thoughts?
But that would require having had possession for 90 days by the end user is my thoughts on this.
Somewhere on planet earth!
Somewhere on planet earth!
Agreed. I would fight the 90 days thing. I'd show them my tracking and when I actually received the product and say..um no...I haven't had the watch for 90 days.
I think Verizon just looks for apples on a peach tree to shut us up.
I think Verizon just looks for apples on a peach tree to shut us up.
Maybe they mean you have had the phone for 90 days so cannot return it and still get the watch. Problem is, a LOT of late submitters got their watches before the 90 day window
I am so happy that my friends here are finally receiving their watches after over 3 months. Now because I was honest and did not let Verizon send me one, I am sitting and waiting for Prizelogic to replace the used one they sent me. They are telling me it could be another month (I made a BBB complaint). We will see what happens.
Can you get back in touch with Verizon & ask to take them up on their offer after you explain that you were sent used (and defective?) items?
I have an executive at Verizon's phone number that I now have been dealing with. She is calling this guy Shelby at Prizelogic to tell him another month is unacceptable but they did not offer to send me a watch. I can't blame them, when I complained to Verizon I had many problems with promises they made for my four lines besides the watches...they offered to send me the watches and I saw they were on the way so I turned that down. They did give me instead a free month of service (about $200 and said that when I activate the watches they will not charge me activation fees and give me a another small credit. It is not the $600 the watches were worth but it was nice of them (the watches are only worth $400 now that we waited so long lol). I feel like a pig asking them after all that to now send me a watch on top of it. At least my husband is using his and enjoying it.
Took about 2 days to get the email with the eCert for $200. Sender was samsungprizelogicsupport@programheadqtrs.net
Yeap So that exec thought you’d have to hold on to the phone for X days to get the watch, kinda like what Verizon did for the bogo. But nope! The terms and conditions say nothing about that. And we have evidence that some very last in people have had their watches for less than the 90 days.
Verizon don’t know nothin’
So update on me: 16 weeks and Nothing! yeay!
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