oks10
Well-known member
- Aug 21, 2014
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Gear VR Promotion Success/Failure Thread: please post whether you are successful ...
- Thread starter Dualmonitors
- Start date
For the S7/S7edge Try on the future promotion, they are still accepting applications for anyone even though they said promotion ends on the 9th. I applied for mine yesterday and got approved today. WooHoo!
You have to purchase S7/S7Edge between September 8th to October 9th. When did you purchased your phone?
Law2138
Trusted Member
- Nov 14, 2012
- 813
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It seems that Samsung is being super relaxed with redemption of promotions. In my case, "Try on the Future". I scored a S7 edge from Swappa and uploaded the invoice as a receipt showing Oct. 6th as the date. Entered all the requested information, received approval and is currently in shipment.
For those of us who haven't been able to swap out your N7 yet you can still watch VR videos. I received my Gear VR today from fed ex and I thought I would give it a go. I just held it in place against the lenses. Just dont dock it or it will try to download the software and get the safety message. The Journey through Space is pretty cool I was ducking the asteroids! They are many you tube videos available!
Hello there,
How you did it?? I'm kinda in the same situation. Now they told me my IMEI is not correct, I sent them print screen and copy of the receipt that shows the IMEI number and nothing, they said is invalid. UGH
How you did it?? I'm kinda in the same situation. Now they told me my IMEI is not correct, I sent them print screen and copy of the receipt that shows the IMEI number and nothing, they said is invalid. UGH
Hi,new to this thread since I just ordered a S7 edge.Could you explain how to delimit success or failure?Thanks.
smooth4lyfe
Trusted Member
- Sep 16, 2012
- 5,534
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Just got the email that mine shipped!
And this is after I replaced my Note 7 with the S7 Edge...Samsung extended the promotion 2 weeks longer, but I think it ended yesterday
And this is after I replaced my Note 7 with the S7 Edge...Samsung extended the promotion 2 weeks longer, but I think it ended yesterday
My claim in the UK for a phone purchased from Samsung online was confirmed as valid 30 days following purchase. I now have to wait 4-6 weeks for delivery according to the receved email.
Due to the two Note 7 recalls, I got four promotional gifts for my phone upgrade: Gear Fit for my first N7, Gear VR for my interim S7e, 256GB microSD for my replacement N7, a second microSD for my final S7e.
Floridadomer
Well-known member
- Jun 6, 2010
- 721
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Did anyone else have the same hassles I did trying to redeem promotional items from Samsung promotions? My wife and I both got S7 phones and were told we could get VR headsets for free. We went through all the process of applying, got rejected twice and told to resubmit each time. The deadline to submit your claim runs out tomorrow. Now, a month later, they're saying that our original purchase date was invalid and we were never going to get headsets.
I wouldn't care and didn't buy the phone for a free headset but I didn't need all the BS of being jerked along through this submission process. All it would have taken is someone saying something up front. Was this just me or do we need to call 'shenanigans' on these people and launch an angry mob trolling campaign against Samsung Promotions department. When I finally spoke to an actual human after navigating 5 minutes of voice menus (the computer actually asked me to spell out my entire email address and then said, "never mind" after it couldn't get the spelling correct), I was told, "the validation team is very strict about approving promotion." "There is nothing we can do."
Again, I didn't ask for this promotion and I wouldn't have known anything about if they hadn't encouraged me to sign up.
Has anyone else been treated this way?
I wouldn't care and didn't buy the phone for a free headset but I didn't need all the BS of being jerked along through this submission process. All it would have taken is someone saying something up front. Was this just me or do we need to call 'shenanigans' on these people and launch an angry mob trolling campaign against Samsung Promotions department. When I finally spoke to an actual human after navigating 5 minutes of voice menus (the computer actually asked me to spell out my entire email address and then said, "never mind" after it couldn't get the spelling correct), I was told, "the validation team is very strict about approving promotion." "There is nothing we can do."
Again, I didn't ask for this promotion and I wouldn't have known anything about if they hadn't encouraged me to sign up.
Has anyone else been treated this way?
Generally, there are laws governing promotional prize giveaways. If a company runs a promotion stating that they will give away $1000, they have to document the odds of winning and post proof that someone has actually won the prize money. It would be illegal to run a promotion offering a $1000 prize and not deliver the prize. I think what is happening with the Samsung promotions department is that they actively work to disqualify as many claims as they can. If they can reduce the claims to half, they reduce the merchandise cost associated with the promo. I think there should be a legal requirement that these types of promotions be held to the same standards as other prize givaways. If Samsung is going to enjoy the promotional benefit of this giveaway, they should be forced to reveal what they are actually giving away. For all we know, they may be rejecting 3/4 of all claims.
Anyway, my claim has been rejected a third and final time. This time they told me the original purchase didn't occur during a specific period that no one at Tmobile or Samsung knew anything about. I didn't know anything about the VR offer, their people told me about it and walked me through the process. It was a hassle that I didn't need to mess with. While it didn't cost me anything except for signing up with Samsung Pay (which I didn't want or need), being jerked around to jump through these hoops for a prize I wasn't qualified for pissed me off enough that now I'm looking for ways to shoot the finger at these people.
With the S7 Note stuff and everything else going on, I'm sure no one at Samsung will notice or care about any chronic issues with their promo department. If fact, Samsung has a profit motive in not fixing it. Well played Samsung, you engaged me in pointless emails, got me to sign up for an app I didn't want.
So I stand alone, one powerless person, proudly, defiantly, raising my middle finger to a corporate giant that doesn't know I exist.
Anyway, my claim has been rejected a third and final time. This time they told me the original purchase didn't occur during a specific period that no one at Tmobile or Samsung knew anything about. I didn't know anything about the VR offer, their people told me about it and walked me through the process. It was a hassle that I didn't need to mess with. While it didn't cost me anything except for signing up with Samsung Pay (which I didn't want or need), being jerked around to jump through these hoops for a prize I wasn't qualified for pissed me off enough that now I'm looking for ways to shoot the finger at these people.
With the S7 Note stuff and everything else going on, I'm sure no one at Samsung will notice or care about any chronic issues with their promo department. If fact, Samsung has a profit motive in not fixing it. Well played Samsung, you engaged me in pointless emails, got me to sign up for an app I didn't want.
So I stand alone, one powerless person, proudly, defiantly, raising my middle finger to a corporate giant that doesn't know I exist.
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