MattMJB0188
Well-known member
- Dec 8, 2010
- 956
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- Talked to a Verizon rep who was a member of another forum I belong to. I do trust this person. they looked into my account but couldn't add the unlimited data because too much time elapsed since I had it fall off. This person however has not tried the hotspot item yet.
- Talked to another verizon rep of same forum, they were an independent authorized Vzn dealer, so don't have control over the systems, but reached out to someone who looked into my account...referenced the same 14 day elapsed period. If you have unlimited, and drop it..you have 14 days to get it back on. In my case, over a year elapsed. He is looking into talking to another person who might have authority to add the feature #/id method.
- Called last night, asked about hotspot feature...said all they had was the bundled one.
- Called today, but instead of hotspot asked if I could simply get my unlimited BACK since I have been with Verizon for 10+ years, given them probably $13k in those 10 years, and used to have the unlimited data. Got the same 14 day grace period response.
I will update once I hear anything.
I'd try the hotspot feature again late at night, providing them with the code if you can. It really depends on who you get. I hope they are not being advised against this or I'm gonna kick myself for waiting to join.