Question Getting the wrong notification sound

[gandalf458]

I'm still getting my head around my new phone (Redmi Note 13 with Android 14) and the notification sounds, but some apps are using the default tone rather than the one I have selected for the app. For instance for WhatsApp I have set the notification tone for messages and for groups to 'B' but it plays my default tone 'A'. I'm not sure what it is I am missing...

 

[gandalf458]

Okay... Gmail > Settings gives an intermediate menu with

General settings, a list of my 2 gmail accounts and an add account option

If I select General settings I get the following, and selecting Manage Notifications takes me to the screenshot in #17 above.


I hope your brain is not hurting as much as mine is...

 

[B. Diddy]

You need to tap one of your Gmail accounts, not General Settings.

 

[gandalf458]

Hah! So, I click on a gmail account and get this:



Then if I click on Notifications, I get this:



Oddly enough when emailing these screenshots to myself I did get an audible sound.

 

[B. Diddy]

Ok, now tap Notification Sounds, and try changing the tones there to see if you hear a sample. Also, make sure it's a preinstalled tone, and not anything custom from an SD card.

 

[gandalf458]

Yes, I managed to change the tone. It was set to the default. I changed it and I have received an audible notification twice, but only when I have 3 or 4 emails. I wonder if it only gets triggered at, say, 3 emails...

Maybe I have to accept that!

 

[B. Diddy]

Ok, making progress! So go back to the menu for your Gmail account (in the Gmail app's settings), and select Inbox Notifications. Toggle on "Notify for every message", and see if that helps.

 

[gandalf458]

Oh, wow! Who would have imagined there would be such a setting, and that it would be set to off by default? Good old Xaiomi!

Thank you!!! And thanks so much for you patience. I was ready to believe that was how my phone would be.

 

[B. Diddy]

Awesome! Personally, I keep those settings off, because the constant notifications for incoming emails would probably drive me bonkers.

 

[gandalf458]

Yeah, I can see that. I just don't get many emails!