Gmail on Android Phone Only lets me Scroll down for a couple of months -- Until today, it was unlimited

[dailyb]

I have 3 gmail accounts which are on my Android Phone (OnePlus 12R -- Android version 14) Until today, I had what appeared to be unlimited scrolling through my emails. Now it appears that I can only scroll through a couple of months or several months. Can someone help me revert back to the old system? Several days ago, I used an old Samsung Tablet for the first time in a long time and Google required me to confirm one of my accounts. I have data synch on and just set it to 366 days and that doesn't seem to help.

 

[mustang7757]

Hi welcome to AC!
Open Gmail then to left menu scroll to bottom and choose settings>your account>days to sync is like mine ?

 

[dailyb]

Hi welcome to AC!
Open Gmail then to left menu scroll to bottom and choose settings>your account>days to sync is like mine ?

Yes, I have exactly the same settings display. I have checked to sync gmail and originally had the sync operative for 30 days, but I changed it to 366 days on all 3 gmail accounts.

 

[mustang7757]

Yes, I have exactly the same settings display. I have checked to sync gmail and originally had the sync operative for 30 days, but I changed it to 366 days on all 3 gmail accounts.

Try resetting the app it will make you log back in by clearing the Gmail app data and force stop it, this will reset anything that changed or messed up back to default

 

[dailyb]

Thanks for your answer, but how do you reset Gmail.

 

[mustang7757]

Thanks for your answer, but how do you reset Gmail.

Long press the Gmail app>tap info>scroll to storage clear Data then back out one and force stop it

 

[dailyb]

Sorry to appear a bit nitpicky, but when I follow your instructions, I have an option to clear cache [which I think you are recommending -- don't get option to clear data] and then I don't understand what to do after that. I think you are telling me to stop the app and then restart the phone?

 

[dailyb]

Looking more closely, the option to clear data is greyed out and unusable.

 

[mustang7757]

Sorry to appear a bit nitpicky, but when I follow your instructions, I have an option to clear cache [which I think you are recommending -- don't get option to clear data] and then I don't understand what to do after that. I think you are telling me to stop the app and then restart the phone?

You don't have an option for clear Data?
No not reboot phone

 

[mustang7757]

Looking more closely, the option to clear data is greyed out and unusable.

hmm can you uninstall it?

 

[dailyb]

hmm can you uninstall it?

All I can do is disable it. I am attaching screenshots of pages that sort of correspond to yours. Don't have an internal storage button and I can only disable and not uninstall gmail.

 

[mustang7757]

All I can do is disable it. I am attaching screenshots of pages that sort of correspond to yours. Don't have an internal storage button and I can only disable and not uninstall gmail.

Ok , that's strange

 

[dailyb]

Here are the screenshots I forgot to attach above

Ok , that's strange

Thanks for your help. Getting late for me and will be going to bed.

 

[mustang7757]

Here are the screenshots I forgot to attach aboveView attachment 364753View attachment 364755View attachment 364754View attachment 364753

Thanks for your help. Getting late for me and will be going to bed.

Ok will chat tomorrow
Your welcome!

 

[mustang7757]

In your screenshot open by default >partial can you change that to full default?

 

[dailyb]

In your screenshot open by default >partial can you change that to full default?

No, the partial default only allows me to permit 13 verified links such as google meet and google chat.