Hi,
Firstly, I am new to forums and hope that my query is posted in a suitable one. I am also just a user of my phone, i.e. I am not phone technical.
Last night Go Launcher, which I have been using for ages, attempted to update on my Samsung Galaxy II. It generated a ?Setup software error? and then an ?Unexpected error ? send error report? There was also some further information initially but it was displayed for too little time to read. The screen now alternates every couple of seconds between a black screen with the Notifications bar at the top and a blank Go Launcher theme, i.e. with no app icons.
I have tried hitting the home button and this shows Task Manager is running. When I select Task Manager it shows for a few seconds then the screen goes solid black. I have tried to be fast and press the Active Apps button, but the screen does not respond. After 10 seconds or so,a dialog box showing ?Unfortunately, Task Manager has stopped? is displayed in front of the greyed out theme complete with icons. Sometimes a dialog shows stating ?Go Launcher is not responding ? would you like to wait, report, ok?.If you select Wait, the screen resumes flashing. If you select Report, this leads to another dialog stating ?Market Feedback not working with an OK button. If you select OK a dialog stating ?Go Launcher has stopped? is displayed?.
If you call the phone and try to answer or reject it, it does not respond, but continues ringing even after the outside call is terminated. After about 10 seconds a dialog stating ?Unfortunately the process com.android.phone has stopped?is displayed and then back to the flashing after the OK has been hit.
I know at this point I should have a backup of the phone, but I never think of these sensible things until something happens. So without a backup are there any suggestions of what I could try or is there a way to stop the application from loading on boot (if that is what Android phones do)?
TIA
Fiona
Firstly, I am new to forums and hope that my query is posted in a suitable one. I am also just a user of my phone, i.e. I am not phone technical.
Last night Go Launcher, which I have been using for ages, attempted to update on my Samsung Galaxy II. It generated a ?Setup software error? and then an ?Unexpected error ? send error report? There was also some further information initially but it was displayed for too little time to read. The screen now alternates every couple of seconds between a black screen with the Notifications bar at the top and a blank Go Launcher theme, i.e. with no app icons.
I have tried hitting the home button and this shows Task Manager is running. When I select Task Manager it shows for a few seconds then the screen goes solid black. I have tried to be fast and press the Active Apps button, but the screen does not respond. After 10 seconds or so,a dialog box showing ?Unfortunately, Task Manager has stopped? is displayed in front of the greyed out theme complete with icons. Sometimes a dialog shows stating ?Go Launcher is not responding ? would you like to wait, report, ok?.If you select Wait, the screen resumes flashing. If you select Report, this leads to another dialog stating ?Market Feedback not working with an OK button. If you select OK a dialog stating ?Go Launcher has stopped? is displayed?.
If you call the phone and try to answer or reject it, it does not respond, but continues ringing even after the outside call is terminated. After about 10 seconds a dialog stating ?Unfortunately the process com.android.phone has stopped?is displayed and then back to the flashing after the OK has been hit.
I know at this point I should have a backup of the phone, but I never think of these sensible things until something happens. So without a backup are there any suggestions of what I could try or is there a way to stop the application from loading on boot (if that is what Android phones do)?
TIA
Fiona