Good Lock stopped working all of a sudden soon after upgrading to One UI 3.0

waqqas31

Well-known member
Nov 4, 2014
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I ran 2 pending updates from the Galaxy Store. One was for Customisation Service (and I forget which was the other one) and I don't know if this had a direct impact or not, but right after I got the screen below. I even uninstalled the Customisation Service update, cleared the data of both the Galaxy Store and Good Lock itself, all to no avail.

Is this happening to anyone else?

I have an SM-N9750 (unlocked Hong Kong Snapdragon.)
 

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Ah yes, one other thing. Right before I updated those 2 apps, I had updated the Galaxy Store itself. Perhaps I'll try rolling that back as well, because Good Lock doesn't even come up in the search anymore.
 
I ran 2 pending updates from the Galaxy Store. One was for Customisation Service (and I forget which was the other one) and I don't know if this had a direct impact or not, but right after I got the screen below. I even uninstalled the Customisation Service update, cleared the data of both the Galaxy Store and Good Lock itself, all to no avail.

Is this happening to anyone else?

I have an SM-N9750 (unlocked Hong Kong Snapdragon.)
Just uninstall and reinstall. some of the good luck components were not working (disabled) but they fixed (and re-enabled) them one by one.
 
Just uninstall and reinstall. some of the good luck components were not working (disabled) but they fixed (and re-enabled) them one by one.

Good Lock itself is gone from the Galaxy Store (on my device). Are you still able to search for it on yours?
 
(screenshot attached)

It worked just fine before the Android 11 update 🤔
 

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I tried it both with and without a VPN (after it started giving issues) and I even tried multiple sites (Canada, US, Hong Kong.)

It was working without any VPN whatsoever before that...
Hmm strange, have you tried clearing data and force stop it?
 
Hmm strange, have you tried clearing data and force stop it?

Yes, multiple times and even after setting every different locale.

As long as all the individual modules work, I'll live, but it will be a lot more inconvenient to keep them all up-to-date, etc.
 
Ok, I may have found the answer...

This seems to be a local issue for Pakistan. I am normally in Canada, where this is not an issue, and somehow it wasn't an issue in Pakistan, either, while I was still on Android 10.

I found some discussions within the Samsung Members app and the solution is to use "Fine Lock" from Google Play, which is almost better, if you ask me.

Sorry everyone for not researching better prior to posting.

Thanks for the help!
 

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