Google account lock

[Rudy Oglesby]

one of our grand daughter was doing something on my wife phone 2 days ago.
when she ask me to look at her phone it was in [ Google Lock ]. her phone was
never attached to Google because we're seniors citizen, retired and she just
use the phone for making calls to her children / beauty saloon. Galaxy S7 .
HELP as a Samsung user for years

 

[mustang7757]

If you don't remember the Google password/username you won't be able or anyone get into the phone .

 

[B. Diddy]

I'm not familiar with any kind of account lock that would say that. Can you show us a picture of what you see? http://forums.androidcentral.com/ge...ide-how-post-screenshots-android-central.html