- Oct 9, 2016
- 2
- 0
- 0
Hi there,
I got locked out of my g5, forgot my pin on start up, so it did a factory reset and forgot my password for my account but I reset that now but when it asks me to use the google account previously linked to the phone I enter it and the correct password but now it is says
"Please sign in using on of the device owners accounts"
But its definitely the correct account, I even did the check account process, where you enter your phone number, it verifies it, then tells you the google account.
Really distressing me! Thanks for your help and time.
I got locked out of my g5, forgot my pin on start up, so it did a factory reset and forgot my password for my account but I reset that now but when it asks me to use the google account previously linked to the phone I enter it and the correct password but now it is says
"Please sign in using on of the device owners accounts"
But its definitely the correct account, I even did the check account process, where you enter your phone number, it verifies it, then tells you the google account.
Really distressing me! Thanks for your help and time.