- Jul 20, 2010
- 128
- 6
- 0
I'm not able to get Google Assistant to unlock the screen even while charging. I have Trusted Voice activated and when the screen is on Assistant works normally. When the screen is off and I say “OK Google”, it responds with the beep but the screen remains locked. If I say “OK Google” with the screen locked and then quickly unlock the screen using my fingerprint, Assistant will be on and will say “If you just said something, I didn't hear what it was”, so it hears the "OK Google" command with the screen off but nothing else.
I've tried deactivating and reinstalling the Google app and wiping the system cache to no avail. Any ideas are appreciated.
I've tried deactivating and reinstalling the Google app and wiping the system cache to no avail. Any ideas are appreciated.