Google Assistant Snapshot not working

[mustang7757]

Yeah definitely report it , another thing you using a launcher like Nova ? You using Google companion? And do you have Google app in beta ?

 

[debsawyer]

I stopped using Nova launcher a while back. I am just using Samsung UI.

 

[debsawyer]

Yes I am using the beta version.

 

[mustang7757]

Yes I am using the beta version.

Ahh ..maybe roll out see if everything ok

 

[debsawyer]

I see this I am not the only one with this issues. You replied to another post just recently with the same problem. Hopefully this gets fixed soon. I love it when everything works on my phone, and it bothers me to the end when something doesn't.

 

[mustang7757]

I see this I am not the only one with this issues. You replied to another post just recently with the same problem. Hopefully this gets fixed soon. I love it when everything works on my phone, and it bothers me to the end when something doesn't.

Which thread ? I'm sure it will !

 

[debsawyer]

I found the fix. Once I turned off everything in the Snapshot feed under settings. It fixed itself. Here is the link: https://support.google.com/assistant/thread/74986273?hl=en

 

[debsawyer]

I had to remove Snapshot settings on both phones. My Note 10+ & Pixel 4XL. Everything works. Thanks for the help.

 

[mustang7757]

Nice at least there a workaround , thank you for posting that . Your welcome ! Just keep a eye out for Google app update .

 

[debsawyer]

No problem. You are always a great help to everyone.

 

[mustang7757]

No problem. You are always a great help to everyone.

thank you

 

[rallen562]

Hi Deb,
Did your snapshot ever start working again? Mine started showing the exact same blank boxes about two weeks ago. I've cleared my cache. I only have one account. It started about a week before my upgrade to UI 3.1. I was hoping for the update to fix the error, but it didn't. Any help would be greatly appreciated.

Update:
Right after I posted, I scrolled down and saw your fix. Going to try it.

 

[debsawyer]

It's back to doing the same thing and that's probably because I turned reminders back on.

 

[debsawyer]

Go back to your settings and Google Assistant, and turn off reminders. It will work after that. There is some type of issue that locks it up when Reminders is turned on.

 

[debsawyer]

Working!

 

[rallen562]

Followed the instructions on the thread you had posted, now it works again! Mine seemed to hang up on Calendar Events. But after switching on everything one at a time and refreshing the feed each time, voila, not it works. Thank you again!

 

[debsawyer]

You are welcome

 

[tbrady8]

I see this I am not the only one with this issues. You replied to another post just recently with the same problem. Hopefully this gets fixed soon. I love it when everything works on my phone, and it bothers me to the end when something doesn't.

Ever get this thing working consistently? Mines been off and on forever. Such a waste of a good feature.

 

[debsawyer]

It's been working for a long time. Go through the post to fix yours.