I switched to the Rezound over Christmas from the DInc, and I'm still having the same problem. I have all my contacts stored on Google. When I set up my phone, I can do an initial sync and get all of my contacts over, but anytime after the initial sync, on Accounts and Sync-> Google-> Sync Contacts, I have the red exclamation mark and a sync error. Won't resync.
I've contacted HTC a couple of times, the first time, he had me clear my Contacts Storage on Applications, again, this was like the initial sync, worked, but wouldn't resync. Called again today and he had me do a few other "clears" first, then Contacts Storage again, which worked but wouldn't resync after. He wanted me to do factory reset. Ok, I have done this in the past too, it does fix the problem.
Has anyone else gone thru this? What can I do?? This is getting frustrating, putting in a contact on my phone, only for it to be gone after hard reset and not merging with my Google acct. Please help! Thanks
I've contacted HTC a couple of times, the first time, he had me clear my Contacts Storage on Applications, again, this was like the initial sync, worked, but wouldn't resync. Called again today and he had me do a few other "clears" first, then Contacts Storage again, which worked but wouldn't resync after. He wanted me to do factory reset. Ok, I have done this in the past too, it does fix the problem.
Has anyone else gone thru this? What can I do?? This is getting frustrating, putting in a contact on my phone, only for it to be gone after hard reset and not merging with my Google acct. Please help! Thanks
Facebook
Twitter
Instagram