Google Pixel 2 mobile data issues

[Android Central Question]

Had the phone a week now and absolutely love it.

However when using my vodafone 4g data for some reason I can't send or receive WhatsApp images, or videos, and it also won't refresh my twitter feed. I still get notifications etc which is odd. Have tried uninstalling and reinstalling both apps

All works fine on WiFi......

Any help would be greatly appreciated

 

[B. Diddy]

Welcome to Android Central! What region of the world are you using Vodafone in? Go to the APN settings and see if anything is set to IPv6 -- if so, change it to IPv4, and see if that makes a difference.

 

[Ian Alexander2]

Welcome to Android Central! What region of the world are you using Vodafone in? Go to the APN settings and see if anything is set to IPv6 -- if so, change it to IPv4, and see if that makes a difference.

Having looked at this I'm currently running IPv4, and I'm using this in the U.K. south England to be precise.

 

[N4Newbie]

Had the phone a week now and absolutely love it.

However when using my vodafone 4g data for some reason I can't send or receive WhatsApp images, or videos, and it also won't refresh my twitter feed. I still get notifications etc which is odd. Have tried uninstalling and reinstalling both apps

All works fine on WiFi......

Any help would be greatly appreciated

It's always a good idea to begin at the beginning...

Open WhatsApp at the main screen, tap the three-dot menu at top right, tap Settings and then Data usage. Check these options:

​

 

[Ian Alexander2]

Hi,

Yeah both of mine are set to all media but still nothing

Have turned them off and back on to see if that worked but still nothing

 

[B. Diddy]

Have you asked Vodafone about this as well?

 

[Ian Alexander2]

Yes, they were very fluffy and basically said as they aren't licenced to sell the phone they couldn't help!

I got the phone through carphone warehouse but they couldn't see to find any issues with it!

 

[Ian Alexander2]

Could this be the problem? Source from android authority:

Android 8.0 Oreo issues: Some users have come across a variety of issues after updating their device to Android 8.0 Oreo. These include data, Wi-Fi, Bluetooth, and GPS connectivity, microphone issues, and random reboots. The upcoming update to Android 8.1 Oreo should help address some of these problems.

 

[B. Diddy]

I'm not sure -- it's a pretty vague set of issues.

Did you already make sure the APN settings are all correct? https://support.vodafone.co.uk/Devi...t/52324246/Set-up-your-phone-for-internet.htm