Google Pixel - Preorder / order / shipping thread

[frankf10]

Ordered 10/19 black 32gb hoping it goes processing or shipped tomorrow. Seeing others with later order dates seeing shipped so hoping not in next batch.

 

[Eddie Del Real]

Mine changed to "processing" yesterday on Saturday morning. I checked today on Sunday morning and it changed to shipped.

Edit: 128g quite black XL from Google.

 

[Richard Servello]

My changed to "processing" yesterday on Saturday morning. I checked today on Sunday morning and it changed to shipped.

Same

 

[RCube123]

Pre-ordered via Google Store (online) on Oct 7th around 6:30pm

UPDATE: Status changed to "Pending" as of mid-last week. Hoping to see my status change to "Processing" or "Shipped" in next couple days.

EDIT: Forgot to mention device stats. Pixel, Quite Black, 128GB.

 

[comiskeybum]

Been sitting on processing all weekend.

 

[Tf407]

Been sitting on processing all weekend.

Same here.

10/14 xl 128 silver through google

 

[comiskeybum]

Exact same as mine.

 

[Edwin Sabano]

Anyone else had problems with their ordered getting cancelled? I got the xl 128 and the payment showed on google payment center and now its not there anymore. Status still in pre-order though and expected shipping Nov 28-30. That's weird.

 

[comiskeybum]

That's totally normal

 

[Richard Servello]

Anytime you preorder something they hit your account with a pending payment. If that gets approved it will drop off and stay in preordered status until they actually charge your card (processing) status and ship.

 

[truth51187]

Ordered 32gb Silver Pixel from Google Store on 10/12 - Changed to Pending last week (11/3). Still Pending. (11/7)

 

[Impulses]

Ordered on launch day, had my order cancelled two weeks later thru no fault of my own, after several calls and several hours on the phone with support (not to mention several managers) they concluded there was no way to restore my order... Still waiting to see whether they'll at least honor the Daydream offer on the new order placed, still pissed.

They could never even agree on what caused the cancellation, but it was not a payment issue as one rep initially suggested (bank approved the charge the day before it was cancelled). Play Store order history page doesn't say anything, curiosity my Wallet order page (which I found by random) does say something like "address error" or undeliverable.

The whole thing is ridiculous, I should've had the phone by now, and my address is completely fine... Not only have I received a dozen orders there over the last few years, but my Google Home shipped and already arrived at the very same address along with two other latter orders for cables/chargers.

The reps were very nice and all, but the tools they have to work with are woefully inadequate and it's ridiculous I was kicked to the back of the queue for no reason.

 

[Impulses]

My SECOND order (see post above for why 2nd) was placed on Oct 24th, changed to Pending last week, still holding to a Nov 23-25 ETA which has never changed AFAIK (and matches the 3-4 week lead time quoted when ordering)... This is for a 128GB Silver Pixel.

 

[comiskeybum]

Mine just shipped.

 

[Damu357]

Mine just shipped also, Oct 16 ordered, Nov 23-25, very silver 128

 

[MasterNeeks]

Mine just shipped also, Oct 16 ordered, Nov 23-25, very silver 128

Ordered on Oct 7th. Still pending. I must have upset the Google Gods somewhere in my journey

 

[Damu357]

Ordered on Oct 7th. Still pending. I must have upset the Google Gods somewhere in my journey

I thought the same... Reading everybody else's, I guess it takes time but if we have the same shipping date as me you should be ok, my package arrives tomorrow via free shipping

 

[Richard Servello]

I would hope that everyone that ordered on 10/4 should get it first.

 

[comiskeybum]

Expedited shipping

 

[comiskeybum]