Google Pixel XL - Preorder /order/shipping thread

[icu]

Ordered a Pixel from the BestBuy on Black Friday. The order has been "Processing" ever since. The order status windows says "Get by 12/7", but I'm starting to doubt that's going to happen. Should I trust this or give up all hope ye who didn't just go down to the damn store?

 

[Pinhead117]

I don't know. I only have a good experience from the Google Store. Apparently, Google is selling the lions share of the Pixels.

 

[Drew Weltin]

Here is an update on my order - Ordered 10-18-16 from Verizon - Still in Processing. I have contacted support 3 times now, only to receive very vague responses. Yesterday I spoke with a rep that told me orders similar to mine were shipping around 12-20-16, ahead of the 12-26 date that floated around the web. My first order date was 11-11-16, then 11-26-16. I never received the 12-26 date via e-mail or text, to be honest our business didnt receive anything at all. My account just states "Processing", and "Check back for delivery dates". How swell. The biggest problem I have with this is our line is a business line that shares 156 gig. I feel that should have priority, but who the hell am I ? haha.

 

[srampone]

Here is an update on my order - Ordered 10-18-16 from Verizon - Still in Processing. I have contacted support 3 times now, only to receive very vague responses. Yesterday I spoke with a rep that told me orders similar to mine were shipping around 12-20-16, ahead of the 12-26 date that floated around the web. My first order date was 11-11-16, then 11-26-16. I never received the 12-26 date via e-mail or text, to be honest our business didnt receive anything at all. My account just states "Processing", and "Check back for delivery dates". How swell. The biggest problem I have with this is our line is a business line that shares 156 gig. I feel that should have priority, but who the hell am I ? haha.

I have a small business account, just because we don't have as much data a month you should take priority over me if I ordered first? That seems fair....

 

[Pinhead117]

It's seriously messed up the way Verizon is handling this Pixel "processing" fiasco. I gave up on my Verizon order after ordering on 10/20, expecting it to be shipped on their date of 11/18, not getting it, then the "new" shipping date of 12/26. I actually was told by one rep on the phone that it definitely went to the shipper on 11/18, other reps were vague, but kept saying it would ship. Then on 11/19, my shipping date was changed to the infamous after Christmas date. That's when I got disgusted and started watching the Google Store. I ordered on 11/21 and had my Pixel on 11/25.

 

[pmendu]

I am surprised that Verizon is not even compensating for this goof up on their end and falsely providing info.

 

[Pinhead117]

I agree, but it's their loss financially, so they're already feeling the punishment.

 

[Drew Weltin]

That was a Joke, Pinhead117

We do use a **** load of data though, 5 days into our cycle we are at 33 gig.

 

[furbymac]

Lmao I'm done.....ordered 10-20 original ship date was 11-18 then changed to 12-26......just checked it is now 1-13

 

[booked]

Just noticed my 10/20 order also got pushed to 1/13 ship date.

 

[Pinhead117]

I ordered on 10/20 also! I'm glad I bailed on Verizon after the 11/18 no ship. And now they have the audacity to make it an almost 3 month wait?? Buy it from the Google Store.

 

[furbymac]

I'm just gonna go see if they will take my note 7 for the $300 trade in credit :-D

 

[srampone]

Ordered 11/14...still showing 12/26

Fingers are crossed

 

[booked]

Chatting with Verizon and the girl tells me that the phone shipped out on 11/29 but does not see a tracking number. She told me to contact fedex to see if they have a tracking number. Not quite sure if i believe any of it.

 

[Pinhead117]

This whole mess started for me with the Note 7 fiasco. I loved my Note 7, but then we all had to return it because of the fire problem! I wound up buying the iPhone 7 Plus and returned the Note 7 and got my money back. That whole thing really soured me on Samsung. I was ok with the iPhone for about a month, then I realized I was getting sick of the same old crapple and ordered the Pixel. From Verizon. Cancelled order after ridiculous wait. Then finally got it from Google Store!

 

[booked]

This whole mess started for me with the Note 7 fiasco. I loved my Note 7, but then we all had to return it because of the fire problem! I wound up buying the iPhone 7 Plus and returned the Note 7 and got my money back. That whole thing really soured me on Samsung. I was ok with the iPhone for about a month, then I realized I was getting sick of the same old crapple and ordered the Pixel. From Verizon. Cancelled order after ridiculous wait. Then finally got it from Google Store!

Im still using my note 7 and will until I get the Pixel, whenever that will be.

 

[Pinhead117]

I know most of the Note 7 will never go up in flames, but the emails from Samsung and Verizon telling me to return the phone got to me pretty quick. You have guts to keep it!

 

[booked]

I know most of the Note 7 will never go up in flames, but the emails from Samsung and Verizon telling me to return the phone got to me pretty quick. You have guts to keep it!

lol, emails and popups almost daily. but I didnt do the latest update, thank god. so I can still fully charge it. Wonder when verizon will push out nougat to the note 7.

 

[Pinhead117]

Yes, I had about the update only letting you charge to 60%!!? You will love the Pixel XL when you get it. Rapid charge in 15 minutes and I'm using an Anker quick charge 3/0 and an Anker USB-C charging cable!, not even the Google supplied one. I love it!

 

[booked]

Went to the verizon store and they still show the 1/13 shipping date. They do have a pixel 128 in stock right now. I'm very tempted to get it instead of waiting till January for the pixel xl to get pushed back again.