You know what, I'm so disgusted with Verizon Wireless, had a bad experience with a Rep at a Corporate Store in Totowa, NJ. I bring in my Google Pixel XL to get it activated with a Verizon Sim. So I wait for 25 minutes, then I get called by name and I go over very nice and ask him to activate my Pixel-He goes, "Where did you get this phone?", (me) "I bought it from the Google Store because I ordered one from Verizon and it won't be shipping until 12/26, maybe, because I was supposed to get the phone on 11/18." (him) "Well, we can't activate that because if something is wrong with the phone, we can't be responsible." (me) "What!!?? The phone is unlocked and brand new from the Google Store. I just want a sim for it so I can activate it on the Verizon network." (him) "Well, you'll have to call Verizon and cancel your order for the Pixel XL before we can do anything." (me) "I was told on the phone with a Verizon rep that you could give me a sim, activate the phone and cancel my order in a Verizon Wireless store. What's going on here?" (him) "I'm going to put you back in the queue and you can call and cancel your order." So I'm ready to hit the jerk with something but I go and call verizon wireless while I'm in a Corporate Verizon Wireless Store !!! to cancel my order for the verizon google pixel XL. Anyway, about 10 minutes goes by and I'm called by a different rep and he says you don't need a new sim, I can use the one that's in your iphone 7. So he switches it from my iphone 7 into the pixel, does some stuff on his handheld and I'm good to go. Needless to say, what a BAD experience with a NASTY rep, I guess because I wasn't going to buy anything from him...or maybe because it's Black Friday and he wasn't in a good mood. I left the store in a hurry and called Verizon Wireless to complain about this dude's nasty behavior. They apologized.