Google play download error.

Teddy Jenkins

Well-known member
Jun 26, 2013
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Hi.

Anyone having this issue with Google play?

I have two updates for apps every time I try to update it says "update for (name of app) could not be downloaded due to an error (927)"

Any idea what this means?

Also even if I download a random app it says "error while retrieving information from server [RPC:S-5:AEC-0]"


Any help and advice would be great. I have restarted my phone and used data connection and wifi connection but all happening.

Thanks

my shiney new S4
 
Yep, Im having the exact same issue with both errors you've mentioned. Just started happening about 10-15 min or so.

jftlespr
carbon 10/2 nightly
latest official 4.3 GApps
TWRP (latest)
 
Hmmm, must be something at goggles end then. What phone are you using and what carrier?

my shiney new S4
 
Same here, there seems to be some sort of issue going on. I just checked the apps status page and all google services seem to be up and running. So, whatever it is, El Goog doesn't seem to be aware of it yet.

EDIT: I'm on VZW using a Galaxy Nexus FWIW
 
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I have a Sprint Galaxy S4, I even tried uninstalling an app and re-installing it right after and no go! So you can lose apps that way 0_0
 
Oh dear.

Just tried to check for updates at the same time and it said no updates but then as I clicked ok it said checking for software updates. How strange...

my shiney new S4
 
I'm getting the issue on Nexus 7, Galaxy Nexus, and Note 2. I'm a dev and I also see much fewer downloads today than normal....
 
I've tried clearing data for the play store, download manager, and Google services apps followed by reboots each time. Nothing has helped so far. I've even tried updating/installing apps via the play store website with no luck.
 
Must be something up with Google then. I'm guessing most of you guys are from the US then?

my shiney new S4
 
I am also having trouble. I had just updated Hulu+ and Moves. I was playing around with Hulu on my Chromecast and my GF wanted to try the Hulu app on CC as well and couldn't download. I'm on a Nexus 4 Stock and hers a HTC One X Stock, both on AT&T. Using TWC Cable and also 4G LTE (her htc) and HSDPA on my Nexus 4. Attempted uninstalling updates on google play store along with force stopping and clearing cache/data on download manager as well as google framework and still not able to download getting error messages.
 
I've tried clearing data for the play store, download manager, and Google services apps followed by reboots each time. Nothing has helped so far. I've even tried updating/installing apps via the play store website with no luck.

I went through the same process, I even installed a different GApps version. I was running the Core GApps package from XDA , thought it might've been that so I installed official from CyanogenMod but the problem persisted. It's on the Google side of things for sure.
 
Gah! Just wasted half an hour clearing caches, uninstalling updates and rebooting before finding this thread. Guess we'll just have to sit tight and wait...
 
Hey im kinda having this issue except when I press install and allow access, it freezes. Must press home button to get out.
 
Gah! Just wasted half an hour clearing caches, uninstalling updates and rebooting before finding this thread. Guess we'll just have to sit tight and wait...

I did the same with clearing cake etc but instead of finding the thread I made it lol

my shiney new S4