Google Play Music stopping when screen turns off

[majanboo22]

I have fixed this issue!! On my samsung galaxy s4, I had an app that I had once installed called "Clean master". The purpose of this app is to clean or free up your ram or memory when you turn the phone screen off or are not actively using the phone for a bit.

Well I guess this app also cleaned out my music player's ram or memory also when the screen would get turned off, or go off on its own.

So I went to settings/ application manager/ then clicked on the installed tab.

I found the "clean master" app, clicked on it, then clicked "clear data", then clicked "stop app", then clicked "uninstall".

After I played a song and turned off the screen, and the music kept playing with the screen off.


For those out there, keep an eye on those "memory killer/cleaner" apps. This should help quite a few of you.

 

[Mr Guinness]

Hi MK,
I am having the same problem as you. I have a ZTE phone which is running Android 4.3. I downloaded the google now launcher, but in Android 4.3 there doesn't seem to be a way to change the default. Does anybody have any suggestions?
Thank you,
Mr. Guinness

 

[neu smurph]

If you are on 4.3 or below when you first install a replacement launcher and press the home button it should ask you which launcher to use and whether to use it once only or always.

Assuming you've selected an always option to bring the choice back go to Setting / Apps / Select the current Launcher and select clear defaults. Press home button to be asked which Launcher to use.

This also works in 4.4+, but you've also got the specific Home section in Settings App to change the default.

 

[Civuck]

I too have been having this "random stalling Google Play Music when casting from mobile" issue for a while on multiple devices.

Here are my data-points:

• Problem occurs with all three of my Chromecasts
• Problem is now also occuring with my new LG H3 Music Flow smart speaker which has Google Cast for Audio
• Problem occurs with the following devices: Nexus 7 2012 WiFi (Lollipop 5.1), Galaxy Note 3 (Lollipop 5.0, Apex Launcher), TabPro 8.4 (Kit Kit 4.4, Apex Launcher), iPad Air (iOS 8.3)
• Problem does not occur when casting from Chrome browser on PC
• Problem occurs with Google Play Music app pinned and unpinned media
• Problem occurs with Google Play Music radio channels and library media
• Problem occurs with and without Google Play Music app caching options engaged

So the common denominator seems to be the Google Play Music mobile apps - not hardware, not OS or OS version.

 

[Preben Payne]

I had the same problem on my Lenovo Yoga 10 HD+ tablet.
I have completely solved the problem by installing and app called "CPU Awake".
What I do is run this app, set minutes and seconds to 0 and Activate. After this, I don't press the shut down button on my tablet, but just let the screen time out. Then it all works and plays forever. I know that CPU awake sounds like using a lot of battery, but i actually doesn't, only very little.

 

[daizey007]

I have the same problem on my Moto E2.Android. I can play the FM radio app fine it won't stop playing, But if I try and play my
YouTube music play list, when the screen turns off, so does the music. I have Cricket service, and you have Verizon. that's a contagious Bug...

 

[Bev Z]

Having the same problem.
Being an Android for life user I assumed it was an easy fix of going to your settings, finding the time-out/sleep mode settings and telling it to continue to use the Google Music App even during sleep. Nope.

Can't find the answer.

It's not about where the music is coming from (phone or cloud) it's about when the phone goes into sleep mode.

It's also the actual app itself because Pandora doesn't do this (or if it does I get a lot more play time before it does & the phone it set to sleep within like 30 seconds of inactivity).

I have Verizon service, don't think it matters as it's obviously a phone/app issue from what I can figure out.

Insight would be greatly appreciated!!!!

We're obviously not alone with this problem.

Google needs to address this if they expect people who are obviously impressed with most things google & with AOS to use their app for music too!

Thanks!

 

[Bev Z]

Agreed!

Occurs when I use my Samsung 7 tablet also, which sux cuz I like to fall asleep listening to my music!

Doesn't occur when I use an FM app I downloaded or when using Spotify or Pandora.

 

[Bev Z]

Definitely going to try this as it sounds like the best way to approach a "google" issue with a "google" fix.

 

[gerrya]

This is unbelievable how long this has gone on, I gave up on the app for a long time, just tried again for Christmas music. Happens on every device I have ever had. I can cast you tube video music and it will play forever. Sending Google feedback must go straight to there trash bin.

 

[Bushido123]

I fixed it like this: Settings -> WLAN -> Additional settings (i went to this from three dots on the upper right corner in tablet. Phone users might have to click additional button on the phone or on the lower part of the screen.) -> Keep Wi-fi (or WLAN or whichever connection name appears instead of it) on during Sleep -> Always.

After I made this change, the music did not stop anymore when Android went to sleep mode.