Google Play store crashing

[Android Central Question]

Every time I try to open the play store it crashes instantly and I get the pop up "Unfortunately, Google Play has stopped" I tried restarting my phone, resetting app data, clearing cache. Yet nothing works.

 

[Dasein]

I am also having this problem. I have a Pixel and the problem seems like it might have begun after downloading Oreo 8.1.

 

[B. Diddy]

Every time I try to open the play store it crashes instantly and I get the pop up "Unfortunately, Google Play has stopped" I tried restarting my phone, resetting app data, clearing cache. Yet nothing works.

Welcome to Android Central! Which phone? Are you also on the 8.1 beta, like @Dasein?

 

[Dasein]

By the way, in my case the crash occurs after I click on "Read More" from within an app description. clearing the cache will fix it for one instance only and then back to crashing.

 

[B. Diddy]

Did you also clear the app data from Google Play Store in the app manager?

 

[Dasein]

Yup. Tried that also.

 

[B. Diddy]

I guess it could be an 8.1 issue. Does it happen in Safe Mode as well?

 

[Dasein]

This issue appears to have been resolved with the most recent beta release.

 

[kipper25]

I was hoping to find the answer here... I just started having this problem today...not sure what triggered it. I have a HTC U11. Android version 8.0.0. I cleared the app data, cache, and reset app preferences, disabled/enabled Downloads system app, booted in safe mode, and nothing is working. Play store keeps crashing only when I search for an app. I was able to fix it earlier by doing these things, but it's not working again and I can't figure out how to fix it. I also checked for updates for the phone's system, but it says there are no updates.

 

[Jay Gamblore]

I'm having the exact same issue with my u11 since Oreo update. Be great to avoid reset. Wtf

 

[Elias J]

I've only just done the update on my HTC u11 and same problem. Headphone control is stuffed too. I have wired beats solos and now can't control volume or skip. Apparently htc have a app for the adapter called 'audio jack tool kit' or something like that but now I can't download it or anything for that matter on google play thanks to this fantastic update. Anyone else have the headphone issue?

 

[Chas Seadon]

Yep me also HTC10 running Android 8 instant crash opening play store.... Google developers you need to fix this...

 

[Mtpleasantsc]

HTC10 sme problem after Oreo update. I tried everything I've read and also did a factory reset worked for awhile and then it staTred closing again with the same message

 

[anon(10439535)]

Started seeing the same issue with my Pixel 1 today as well. Store was working fine yesterday. clearing data did nothing and neither did the pending April security patch that I saw today as well. If anyone has a reasonable solution, feel free to share.

EDIT: turns out I must've unknowingly activated a block on AppLock that blocked my access and have now turned it off. AppLock users should check their settings in case this happens.

 

[Daalar]

Since my galaxy tab a updated to 8.1.0, games keep running out of memory then crashing. Constantly.

I know it is running out of memory due to the games inability to keep rendering graphics properly in games over time. (Anywhere from 5-20 minutes with some crashing every 2-3 minutes when they ran perfectly for hours before the 8.1 update)

This is the newer galaxy tab a with 2gb ram and 32gb storage and not the old 1.5gb ram tablet

 

[B. Diddy]

Since my galaxy tab a updated to 8.1.0, games keep running out of memory then crashing. Constantly.

I know it is running out of memory due to the games inability to keep rendering graphics properly in games over time. (Anywhere from 5-20 minutes with some crashing every 2-3 minutes when they ran perfectly for hours before the 8.1 update)

This is the newer galaxy tab a with 2gb ram and 32gb storage and not the old 1.5gb ram tablet

Welcome to Android Central! Since this thread's original question was about the Play Store crashing, I suggest you create a new thread about your issue. Thanks!