Google play store doesn't load after reboots on 6.0

[CellTheUltimateAndroid]

Anyone else have this issue?

 

[B. Diddy]

Do you mean that when you tap the Play Store, it just shows a blank screen? Or do you see some of the Play Store, but the rest doesn't load?

Have you tried going to Settings>Apps>All​, selecting Play Store, and Clearing Cache/Data?

 

[CellTheUltimateAndroid]

Do you mean that when you tap the Play Store, it just shows a blank screen? Or do you see some of the Play Store, but the rest doesn't load?

Have you tried going to Settings>Apps>All​, selecting Play Store, and Clearing Cache/Data?

Yeah the blank screen problem

 

[CellTheUltimateAndroid]

Do you mean that when you tap the Play Store, it just shows a blank screen? Or do you see some of the Play Store, but the rest doesn't load?

Have you tried going to Settings>Apps>All​, selecting Play Store, and Clearing Cache/Data?

I've cleared cache but not data

 

[B. Diddy]

Clear the data. You won't lose anything important--the Play Store will resync with your Google account.

 

[CellTheUltimateAndroid]

Do you mean that when you tap the Play Store, it just shows a blank screen? Or do you see some of the Play Store, but the rest doesn't load?

Have you tried going to Settings>Apps>All​, selecting Play Store, and Clearing Cache/Data?

The problem still persists. The only way to get rid of it is swiping the recent app menu for Google play

 

[B. Diddy]

After swiping it away in the Recent Apps, does it then open normally? Or do you still get to a blank screen?

 

[CellTheUltimateAndroid]

After swiping it away in the Recent Apps, does it then open normally? Or do you still get to a blank screen?

Yeah it opens normally if swiped

 

[B. Diddy]

Ok, one more thing to try--see if this happens in Safe Mode: https://support.t-mobile.com/docs/DOC-21962