Thank you for your answer, sparesr4sissies.
I would have already gone in and edited the build.prop but, for some reason, the phone gives me an error message every time I try to do a nandroid backup. Until I get the backup issue fixed, I've told him he's just going to have to wait on getting Wallet working.
What version of recovery are you using and where are you trying to back it up? If the external sdcard, what size is it?
