- Jan 13, 2011
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So you have neglected to keep up with your password to your device or your backup password for fingerprint sign in.
Well here is some helpful info to help you out. First start by entering all the possible passwords it might be. After several attempts and none of them worked, you should be prompted to sign in with your Google account info that is associated with the device.
So, you don't remember your Google account credentials to sign in, sigh. Take a moment to visit the Google Account Recovery page to fix that problem. Now, with your Google account info recovered, sign into your device.
Other possible solutions.
If you have "Android Device Manager" enabled on your device you can set a new password from your desktop. You will need your Google account info.
If you have Samsung and have "Find My Mobile" enabled. Visit Find My Mobile page and sign in using your Samsung Account info.
If you have a third-party find my phone app, you should be able to use its service to unlock/change password remotely using the sign in information you created when setting up your account with that app/service.
Take it to your carrier or contact Google.
If the phone does not belong to you, visit here for more help.
Well here is some helpful info to help you out. First start by entering all the possible passwords it might be. After several attempts and none of them worked, you should be prompted to sign in with your Google account info that is associated with the device.
So, you don't remember your Google account credentials to sign in, sigh. Take a moment to visit the Google Account Recovery page to fix that problem. Now, with your Google account info recovered, sign into your device.
Other possible solutions.
If you have "Android Device Manager" enabled on your device you can set a new password from your desktop. You will need your Google account info.
If you have Samsung and have "Find My Mobile" enabled. Visit Find My Mobile page and sign in using your Samsung Account info.
If you have a third-party find my phone app, you should be able to use its service to unlock/change password remotely using the sign in information you created when setting up your account with that app/service.
Take it to your carrier or contact Google.
If the phone does not belong to you, visit here for more help.
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