Hardware problem or software problem?

A

AC Question

Yesterday, I was using my phone (Moto X 2nd Gen running Android 6.0) and it was working all right. Then suddenly the screen went all pink and the text was barely visible. I had to crank the brightness all the way up just to make out the text. Since then the phone is just on low brightness and I am unable to read anything unless the it's at full brightness. The text is still messed up and quite difficult to read. During any transits the screen tends to kinda lag behind for a millisecond taking a appearance as if there's smudge on the screen. I have soft reset and hard reset my phone. The problem is still persistent. I wish to know if it is a hardware or a software issue. If it is a software issue, I'll have to risk reinstalling the whole OS again.
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,524
4,663
113
Visit site
Welcome to Android Central! Since it persists after a factory reset, it's almost certainly a problem with the screen. You'll need to bring it to a repair shop.
 

Trending Posts

Forum statistics

Threads
942,928
Messages
6,916,543
Members
3,158,743
Latest member
tony3342