Has anyone else experienced a screen freeze?

[Android Central Question]

Tab S3 screen Frozen and won't show any action on the screen when trying to reboot or when trying the power button and volume down routine to reset tablet.

 

[mustang7757]

Hi, welcome to Android Forums

I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

I'll provide a link to register, please come back to your post so we can further assist you . Thank you
https://forums.androidcentral.com/showthread.php?t=409154

 

[mustang7757]

Can you get into recovery?

 

[B. Diddy]

Welcome to Android Central! I moved this to the Tab S3 forum for more specific traffic.

Here's how to get into Recovery Mode on the Tab S3: https://www.hardreset.info/devices/samsung/samsung-t820-galaxy-tab-s3/recovery-mode/

 

[abd57411]

Can you get into recovery?

No. Since I can't get into recovery, there is a chance that my problem is the touch screen is down and I therefore can't see anything.

 

[mustang7757]

No. Since I can't get into recovery, there is a chance that my problem is the touch screen is down and I therefore can't see anything.

Can you turn off the device , force power down holding power button/volume down same time until turns off ?

 

[abd57411]

Either it doesn't work or I can't see it trying to do a recovery because the touch screen is down.

 

[Rukbat]

The touch screen is the outer layer of the screen (the digitizer) - all you can "see" is what looks like clear glass. The LED screen is the part that shows you things. (There are a few different layers to what you're thinking of as "the screen".

A frozen screen is one that shows you the same picture all the time - like a photograph. You can see - but nothing happens.

If the screen is blank, that's not a frozen screen, that's a dead screen.

We can't really give you usable advice if we don't know what the actual problem is.

If you see nothing, hold the power button down for about 30 seconds and see if the tab restarts. If not (and you've had the charger plugged in for at least 3 hours), it probably has to go to a repair shop.

 

[mustang7757]

Either it doesn't work or I can't see it trying to do a recovery because the touch screen is down.

How about power/volume up button for 20 seconds?

 

[anon(10181084)]

Maybe to force a reboot hold down the ye olde Volume down plus power button combination. Release that the minute you feel the tablet vibrate so that you don't go into download mode.

 

[B. Diddy]

ye olde Volume down plus power button combination

Didn't know Samsung devices dated back to medieval times.

 

[anon(10181084)]

Didn't know Samsung devices dated back to medieval times.

LOL