Spiderbiter
Member
- May 2, 2011
- 14
- 0
- 0
I havnt gotten it yet. Just going to wait until I get the alert / advisory saying an update is available (assuming they send one, like I used to get on my BB). No hurry to get it really.
Yet another example of reps who don't know ****
Rick: I have had a few random restarts during the past 48 hours, though.
Lena: We do not have any reported outages. Are you in a high rise building now?
Rick: Nope. Here at work is a 2 story building. At home is a 3 story house and a 2 story house.
Lena: How many bars do you have now?
Rick: Currently I have 2 bars, and it's 3G.
Lena: Okay. Is the roaming indicator appearing?
Rick: When at home I have anywhere from 0-3, typically 1 on average, somtimes 2. The roaming did disappear, yes.
Lena: Does it appear now?
Rick: Nope, I am not showing roaming at the moment, no.
Lena: The roaming indicator appears when there is no service in an area. If you are in a certain part of the building then the service may roam. The indicator will appear as it is automatic depending on if there is coverage.
Lena: As far as the reset and the battery. The battery issue should have been corrected with the software update. The reset is not normal.
Lena: I will check if we have additional information regarding the reset.
Rick: Thank you Lena!
Lena: This seems be due to an application running. Do you use a task killer?
Rick: Hmm, okay. I do not use a task killer, no. It was recommended by a few friends. Does Verizon have a specific one you guys recommend?
Lena: We do not recommend third party applications. But I can send you a link to a droid forum for some that are recommended.
Rick: I have read on Android Central in the Thunderbolt section that since the software update many people have had issues with random reboots: http://forum.androidcentral.com/htc-thunderbolt/84749-battery-pull-seemed-help.html Just an FYI. I'll look into a task killer as well, thank you.
Lena: I recommend a task killer and if the issue persists, we can send you a replacement battery which can be another reason why it is resetting.
I haven't yet. Each time I try to check I get a message saying service is unavailable please try again.I still havent got my OTA update just wondering if anyone else hasnt received it
