I got my Mom a Kindle Fire for Christmas and everything works fine except I can't get the Appstore to work correctly; it simply won't load. The Shop loads, the Newsstand loads, all the eBooks load and I've even got the games to load. But when I click on just apps and then Shop, nothing comes up. The page sits there blank and then even the spaces left for the New Releases, Best Sellers, etc disappear and leave me with a blank page.
I've tried the following:
-Looked through the troubleshooting link and reinstalled appstore with the link provided there
-Cleared out Cache and App Data (several times)
-Reset the WiFi connection on the Kindle several times
-Did a full reboot of the Kindle (held down the power button for 30 seconds)
Kindle Specs:
Version: 10.2.4
"Apps" Version: 1.0 (listed under installed Applications)
Appstore Version: 4.5.16.9C (listed under Installed Applications and Amazon Applications)
Any help would be awesome. If not I'll be calling Amazon CS later.
I've tried the following:
-Looked through the troubleshooting link and reinstalled appstore with the link provided there
-Cleared out Cache and App Data (several times)
-Reset the WiFi connection on the Kindle several times
-Did a full reboot of the Kindle (held down the power button for 30 seconds)
Kindle Specs:
Version: 10.2.4
"Apps" Version: 1.0 (listed under installed Applications)
Appstore Version: 4.5.16.9C (listed under Installed Applications and Amazon Applications)
Any help would be awesome. If not I'll be calling Amazon CS later.