Help, Bionic phone was in pocket & now stuck in reboot cycle

[70Cougar]

This could all be coincidence, but I highly doubt it. Last Friday I was at the store looking at a few things where I had to crouch down to look on the lower shelves. I had my Bionic in my jeans pocket in its Otterbox case & I heard it reset a few times. I noticed at the store it didn't get service & the inverted triangle in the upper right of the screen that shows signal strength had a red icon in the lower right-hand corner. The phone kept rebooting on its own after leaving the store. It would start-up, get to the home screen, not find service, & then restart over again after about 1 minute. It would keep going on like this until the battery died. Saturday I called Verizon Tech Support & the tech walked me through everything they had including pulling battery, starting without SD Card, up to & including wiping all the data with the boot menu. Now the phone does the same thing except after wiping the internal memory data it doesn't go to the home screen, it goes to the initial setup where you select English and it acts like it's looking for service, but then reboots after 30 seconds - 1 minute.

Anyone have any other ideas for me to try, or experienced this? If not I'll just have to write it off & get another phone, but I really liked this one & think the sequence of it resetting was just something by chance that sent the phone into some programming mode or something.

 

[WebOS Refugee]

Sounds like a hardware issue rather than software. Could it have gotten sufficiently bent in your pocket to break something?

(BTW, stories like this are why I carry my phone in my shirt pocket or the cargo pocket on my pants)

 

[HowardL168]

I did (carry in my pocket) too, but my son-in-law told me the cell phone (signal?) is dangerous too close to the heart...is there any truth to that?

Sent from my DROID BIONIC using Android Central Forums

 

[70Cougar]

Sounds like a hardware issue rather than software. Could it have gotten sufficiently bent in your pocket to break something?

(BTW, stories like this are why I carry my phone in my shirt pocket or the cargo pocket on my pants)

Yeah, I think you're right, the used one I bought last night synced up fine & worked with my SIM & SD cards. I found a guy locally selling one after getting his mom's old iPhone, so it worked out well for me. I really don't remember the phone getting banged or twisted & it was in it's Otterbox case, which is pretty stout itself. Oh well, that's electronics. Thanks for your reply.

 

[Steven Matricciani]

No this is absolutely a software problem. This happened to me in the middle of the night at 3am. Sitting on my night table recharging. It will not connect to a cell tower at all. Wifi works but the phone restarts after a few minutes. It has to be some update they are pushing on the east coast. I did a factory reset and it got caught in a loop at the choose language screen. The only thing that worked sorta was to download jellybean to an external memory card and reinstall from the restore menu. (Hold volume up and down and power). Problem is... it receive the damn update again two days later and knocked me off the network again. I reinstalled jellybean again!

 

[70Cougar]

No this is absolutely a software problem. This happened to me in the middle of the night at 3am. Sitting on my night table recharging. It will not connect to a cell tower at all. Wifi works but the phone restarts after a few minutes. It has to be some update they are pushing on the east coast. I did a factory reset and it got caught in a loop at the choose language screen. The only thing that worked sorta was to download jellybean to an external memory card and reinstall from the restore menu. (Hold volume up and down and power). Problem is... it receive the damn update again two days later and knocked me off the network again. I reinstalled jellybean again!

Cool, thanks for the reply! If the used Bionic I bought messes up I'll dig my original out & try this!

 

[northbayridaz]

my bionic I bought as a spare is doing the same thing.. runs for about 3 minuets and never finds a signal.. then restarts.. I flashed it cleared the cache and everything under the sun it seems.. not sure what to do now

 

[matriX1218]

Same problem with most of bionics...

Not found a solution till date... not even a reason...:banghead:

sent from Motorola DROID BIONIC on Reliance Wireless

 

[71Nova]

No this is absolutely a software problem. This happened to me in the middle of the night at 3am. Sitting on my night table recharging. It will not connect to a cell tower at all. Wifi works but the phone restarts after a few minutes. It has to be some update they are pushing on the east coast. I did a factory reset and it got caught in a loop at the choose language screen. The only thing that worked sorta was to download jellybean to an external memory card and reinstall from the restore menu. (Hold volume up and down and power). Problem is... it receive the damn update again two days later and knocked me off the network again. I reinstalled jellybean again!

Is there a root method for the new update? It may be possible to reload jellybean like you said gain root access then disable the OTA update?
These are all just solutions im trying to think of? I know most of the developers have moved on now so we may have to fend for ourselves.
please anybody who has a solution for this or an idea please put your input. That last update really screwed the bionic.