HELP... Cannot add a 2nd e-mail account

[Bruce-YVR]

Guys... i need your help. Had both company e-mail accounts ( via gmail ) and had both added to my note 7. But deleted one account and now tried to add it back on and I am not able to... same set up incoming and outgoing as the others. But I cannot add it back on. Arrrr....

So frustrating

 

[PRGDR]

Can you describe a bit more what happens exactly when you try to add it back?

 

[Bruce-YVR]

Good mornig... I got a message " Unable to set up account An incorrect username or password has been entered, or POP3/IMAP access is not enabled for this account. Check your account settings or contact your service provider". Before I remove the account, I actually screen captured my other work e-mail's set up just in case. It is the same set up but unable to set up.

Hope this helps...

Thanks again

Bruce

 

[Bruce-YVR]

Hi.. now I unchecked the Authentication Required before sending e-mails box and was able to add the e-mail account. However, I was able to receieve e-mails BUT unable to send.

Thanks

Bruce